Otterburn Care Home, Birmingham

Address Brandwood Park Road
Birmingham
B14 6QX
Telephone 0121 4834440
Email otterburn@exemplarhc.com
Services Neuro-disability, Brain injury & stroke, Mental ill-health, Complex dementia

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Want to make a referral?

Otterburn can offer immediate bed availability. Contact the referrals team, so we can discuss your needs further.

 

Welcome to Otterburn

At Otterburn nursing home in Kings Heath, Birmingham, we work together with service users to create personalised care and activity plans which are unique to each individual. Working with families, professionals and most importantly, service users themselves, we identify goals together in the hope to make every day better. The home cares for adults living with neuro-disabilities, brain injury, stroke, mental ill-health and dementia.

 

Our home

Otterburn has three, 10-bed units – Otter, Fox and Squirrel. Each unit includes a dining room, lounge and quiet area.

Our chefs understand the importance of good, nutritious food. Our restaurant style dining menu is developed with service users to ensure a varied and interesting menu is available to everyone, taking into account personal preferences, condition-specific and religious dietary requirements.

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Service user engagement Goals & outcomes

 

Life at Otterburn

Social activities, leisure interests and hobbies are all part of a healthy, balanced life. The Otterburn team support service users to make choices about how they live their lives, their hobbies and interests and where appropriate, access to education and volunteering. Regular service user forums allow people to share their views and develop ideas for future activities.

Our beautiful garden is accessible to all, and includes raised flower beds for potting, a patio area for barbeques throughout the summer and space for socialising and hosting events. All service users have access to the sensory room, designed to develop a person’s senses through special lighting, music and objects. 

 

“The care given to my husband by all at Otterburn has been incredible. His physical and emotional needs have been met at all times. Management and all staff are approachable and communication is good at all levels. They all give me the confidence to be able to go home and not worry.” Relative, via carehome.co.uk

“We are really happy with my husband’s care at Otterburn. I know he is really happy here. All of the staff are really lovely and make me feel really welcome.” Relative, via carehome.co.uk

“I am very happy with what I have seen at the home and the way the staff look after the patients including my son, as far as I am concerned, the home has a high standard.” Relative, via carehome.co.uk

“The care for Dad and understanding of his challenging behaviour and aggression at Otterburn Nursing is great & the new manager has made some great changes to the home and this has made such an impact on Dad’s health and welfare, and improved his quality of life, inturn, has made impact on my life too, to know my Dad’s now safe and happy.” Relative, via carehome.co.uk

“We are pleased and grateful for the wonderful care given to our son. Our whole family appreciate this care and the warmth of the welcome, care, help and comfort given to all of us. He has choices for food and activities within his capabilities. We have always been able to discuss his health and happiness at any time. Our deepest thanks to everyone concerned with the care and well-being of our son.” Relative, via carehome.co.uk

“We would like to take this opportunity to express our gratitude for the care of our beloved son at Otterburn. The secure, happy atmosphere there is lovely. The staff members working with our son and our family show wonderful, capable care at all times.” Relative, via carehome.co.uk

Caron Williams – cwilliams@exemplarhc.com

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