At Exemplar Health Care, everything we do is about supporting people live as meaningful a life as possible.
Here you’ll find real stories from the people we support and their families - stories that show how our care improves health and wellbeing, builds confidence and independence, and brings fun and happiness.
From learning to cook a favourite meal again, to building friendships or going on a first holiday - these moments matter.
These case studies show what’s possible when the right care, environment, and people come together.
Take a look and see how we’re helping people reach their potential, every day.
"The carers come with me to Download Festival every year"
After her spinal cord injury, Alex never thought she’d return to Donington Park for Download Festival.
But with support from her care team, she’s back every summer - rocking out, catching up with friends, and loving every minute.
“I have the time of my life there - head banging and singing our hearts out. If it wasn’t for the carers taking me, I couldn’t go. Words can’t explain how thankful I am.”
From 4:1 care to moving home: Graham’s journey
Graham arrived at Shire Oaks Court after a failed placement where he needed 4:1 support and frequent intervention due to behaviours linked to a brain injury.
But with personalised care and patience, everything changed at Greenacre Park.
Within nine months, his support reduced dramatically - and he moved into his own home with just a little help from community carers.
"This is the first place that feels like home"
After several failed placements, Karen found the right support at Tyne Grange.
With help from the team, her mobility, confidence and independence have all improved - and she finally feels settled.
“I love living here. I choose what I want to do, go out when I want, and even decorate my room. I wouldn’t want to live anywhere else.”
Ending the cycle of failed placements: Joel’s story
After a childhood brain injury, Joel spent years in care homes that couldn’t meet his complex mental and physical health needs.
That changed when he moved to Bennett Court, where his health, wellbeing, and independence has flourished.
Now, he walks to the shops with minimal support, enjoys nights out at Popworld, and takes pride in his role as Service User Ambassador - a position that’s helped him grow even further.
“I use my lived experience to inspire others”
Teaching has always been a big part of Dave’s life. So when a skiing accident left him with locked-in syndrome, he was determined not to let that passion fade.
But at Willowbeck, he’s found a new voice as a Service User Ambassador.
Using assistive technology, he now travels across the country, sharing his experience of person-centred care with teams and professionals - inspiring better practice.
Developing life skills and future goals: Neil’s story
Neil’s journey to independence began when he moved to Yarningdale after a brain injury from a road traffic accident.
His previous care home couldn’t meet his complex needs - but here, he’s thriving.
Now supported by a team trained in positive behaviour support, Neil has two volunteer roles, is learning to read and write again, and brings energy and humour to daily life.
Explore care homes across England for adults with complex needs.
Get in touch to discuss a complex care placement for someone you support.
Explore rewarding roles with training, support, and chances to grow.
Reach out with questions about care placements, jobs, or general enquiries.