Our care

Exemplar Health Care’s mission is to make every day better for the people we support, and we do this by supporting people to achieve their goals, in our welcoming and community-based care homes.

Male service user and colleague sat in a lounge

About our care

Our community-based homes provide person-centred care and rehabilitation that focuses on maximising independence, building everyday living skills and empowering people to live as fulfilled lives as possible.

We support people on their journey from being in hospital or living in a secure setting to community-based living, as well as offering longer term support for people living with degenerative or life-limiting illnesses.

About our care

Female service user sat with care worker
Female service user looking at photos

OneCare services

Alongside many Exemplar Health Care homes, we have OneCare services which support people to live in a fully adapted house or flat, that promotes independence, whilst accessing 24/7 support from a dedicated Nursing Team. 

OneCare services

Our OneCare service is ideal for anyone who wants to move forward with their life and live more independently, with the support of a specialist nursing team. People can practice their living skills with planning meals, shopping, cooking and housework.

Home Manager, Neville Court

Male service user in sensory room

Caring for complex conditions

Exemplar Health Care is a leading provider of specialist nursing care for adults living with a range of complex and high acuity needs, arising from neuro-disability, brain injury, spinal injury, stroke, mental ill-health, physical disability, learning disability and/or autism and complex dementia.

Complex conditions

Before my daughter came to Fairburn Mews she was emotionally distressed - but she is in a much better place now. The staff at Fairburn Mews are very supportive to her and myself, and have gone above their duty - they are amazing.

Mum of resident, Fairburn Mews

Male service user smiling at camera

Service user engagement

We listen to our service users and involve them in decisions that impact their life and the running of our homes. Residents can become a Service User Ambassador and take part in our Service User Council, as well as having regular opportunities to get involved and feedback.

Service user engagement

I am one of the Service User Ambassadors at Scotia Heights. It’s fantastic that I can get involved and help to influence things. I have already made a difference in the home by putting information onto the service user boards, reminding everyone about our service user of the day award and going to the morning meetings with the Activities Team to share my ideas with them.

Nikki – Service User Ambassador, Scotia Heights