Our digital transformation has revolutionised the way we deliver care, enabling our teams to focus more on people and less on paperwork.
Since 2020, we've implemented cutting-edge systems for care planning, electronic rostering, health and safety auditing, incident reporting, medication management, quality auditing and time tracking.
These tools work together in a fully integrated, paperless environment, simplifying complex care processes and enhancing efficiency.
With advanced infrastructure and robust cyber security, we ensure sensitive data is protected and our systems remain reliable.
This seamless integration not only streamlines workflows but also provides valuable insights, setting Exemplar Health Care apart as a leader in delivering complex care more effectively.
The systems we use to improve quality
Our commitment to enhancing care through technology empowers both our service users and healthcare professionals.
By integrating advanced digital systems, we enable greater independence and ensure the highest standards of care.
eMAR (Med-e-Care): electronic patient record system - to streamline medication administration, ensuring accuracy and safety in every dose.
Radar Healthcare: risk, quality and compliance software - to facilitate comprehensive reporting for complaints, incidents, health and safety audits and quality assurance monitoring, keeping our care homes safe and efficient.
PowerBI: data visualization, detailed analytics, and interactive dashboards - to provide real-time KPI reporting, monitoring and alerts, allowing us to make informed decisions that continuously improve care quality.
“Radar Healthcare is helping us drive quality, upskill our team and most importantly, improve outcomes for the people we support.
“It allows us to get information quickly so we can look for trends in incidents or behaviours and act quickly.
“For example, we’ve been able to use the information we get from Radar Healthcare to reduce the number of incidents of behaviours of concern for one of our service users."
The systems we use to improve care
Technology plays a vital role in personalising care, giving people more control and enabling our teams to deliver the best possible care.
Ally*: acoustic and motion monitoring system - to learn behavioural patterns, and alert staff to anything unusual.
altoEnhance: silent nurse call management system - to provide residents with a tool to call for assistance.
Famileo: personalised newspapers - to communicate between people and their loved ones, fostering stronger connections and emotional support.
Nobi lamps*: image capture-based sensors built into room light systems - to help detect falls, improve fall prevention, and monitor the well-being of service users.
Nourish: digital care planning system - to record, coordinate and report care delivery with real-time updates on peoples' needs and preferences.
Painchek: AI based facial recognition tool - to manage and address discomfort effectively, ensuring wellbeing.
Silver Shield*: AI-powered fall detection and prevention, health monitoring, wellness insights, and remote care monitoring - to respond faster, prevent avoidable incidents, and provide technology-enabled care that feels more human.
Yetitablet: interactive tablets - to help with sensory, motor and cognitive skills, and promote well-being through engagement and motivation.
*Our homes will have Ally, Nobi lamps, or Silver Shield.
“I use Famileo with my grandson, Shaun, who lives at Edgewater. It’s a great app for staying in touch and sharing pictures, so he feels connected to the family.
“When we visit, we have so much to talk about because he’s seen our updates. He seems much happier and more settled with this regular contact.”
The systems we use to support our workforce
Effective workforce management is crucial to delivering consistent, high-quality care.
Our digital tools ensure that our colleagues are always in the right place at the right time.
Access People Planner: employee management, finance and payroll system - to organise colleague rotas, ensuring our care teams are always in the right place at the right time to meet people's needs.
Exemplar Health Care intranet: internal information sharing tool - to communicate and engage with colleagues
My Exemplar Absence: absence reporting app - to track and monitor absence management.
Reach: applicant tracking system - to track applicants in the recruitment process, enhancing the experience for candidates.
Signing In App: visitor management and staff sign in app - to monitor time and attendance, ensuring seamless shift changes and optimal staffing levels.
Staffing levels dashboard: analytics related to staffing and workforce management - to monitor, analyze, and maintain our own safe staffing figures in real-time.
Explore care homes across England for adults with complex needs.
Get in touch to discuss a complex care placement for someone you support.
Explore rewarding roles with training, support, and chances to grow.
Reach out with questions about care placements, jobs, or general enquiries.