Collaborative expertise, exceptional outcomes
Complex care requires a team of experts working together with one common goal: to improve quality of life.
Whatever an individuals’ journey may be, our highly trained, nurse-led teams are there to guide them every step of the way.
Highly skilled, nurse-led teams
Each of our care homes has a Home Manager and a Clinical Nurse Manager, as well as a team of Unit Managers, Registered Nurses, Health Care Assistants, Activities Coordinators, and ancillary staff.
Many of our homes also have an in-house, or access to a regional, Physiotherapist, Occupational Therapist, and/or Therapy Assistant.
Care and nursing team
Unit Managers
Registered Nurses
Senior Health Care Assistants
Health Care Assistants
Activities Coordinators
Therapy team*
Physiotherapist
Occupational Therapist
Therapy Assistant
*These roles are dependent on the needs of the people in the home. Not all homes have these roles.
Home support team
Administration
Catering
Housekeeping
Maintenance
Our clinical professionals
The people we support and our in-home teams have the support of Exemplar Health Care clinical professionals, including a:
Behaviour Support Team
Consultant Psychiatrist*
Audit and Regulation Team
Quality Team, including Quality Improvement Managers
Head of Nursing and Practice Education Facilitator
Link Nurses for Continence, End of Life, Falls, Infection Control, Medication, Nutrition, and Wounds
Nurse Consultants for Huntington’s Disease Learning Disability, and Mental Health
Lead Physiotherapist*
Speech and Language Therapist*
*These roles are consultative and do not carry individual clinical responsibility or prescribing authority.
Training the best to deliver the best
Care quality is only as strong as the team providing it.
From our values-led recruitment process to comprehensive induction programmes and ongoing professional development, we ensure that every member of our team is prepared to provide safe, effective, and person-centred care.
Recruiting the best talent
We attract passionate, skilled individuals who share our vision for delivering exceptional care and support.
Inducting new colleagues
We provide a thorough induction to prepare, support, and inspire confidence in every new team member.
Training through the Exemplar Health Care Academy
We empower colleagues with opportunities for personal and professional growth.
Retaining and supporting our people
We aim to build a caring and inclusive environment that values growth, recognition, and long-term career progression.
Exemplar Positive Behaviour Support (EPBS) training
EPBS is our in-house positive behaviour support (PBS) training programme, that's achieved certification by the British Institute of Learning Disabilities Association of Certified Training (Bild ACT).
This confirms that the training meets the Restraint Reduction Network (RRN) Training Standards 2019 - giving individuals, families, and commissioners confidence that we provide safe, ethical, and person-centred support in line with national best practice.
EPBS has two levels of structured, evidence-based training - covering core learning and advanced training, based on the needs of each home and the individuals they support.
Through this model, our teams develop the knowledge and confidence to:
uphold people’s fundamental human rights
provide tailored, trauma-informed, person-centred care
reduce the frequency and intensity of behaviours of concern.
Recruitment, induction, and training FAQs
How is your induction different from other care providers, given that you're a complex care provider?
Our induction process is specifically designed to meet the unique needs of the people we support.
Unlike many care providers, we offer a two day face-to-face training to ensure that new colleagues receive hands-on, interactive learning right from the start.
We also provide role-essential training, which is tailored to the specific needs of each home. This training is based on a learning needs analysis that takes into account the care and health needs of the individuals living in that particular home, ensuring the training is both relevant and personalised.
Additionally, we offer buddy support for up to four weeks, allowing new colleagues to receive guidance and support from an experienced team member, helping them settle into their role and build confidence in delivering high-quality care.
This comprehensive approach ensures colleagues are well-prepared to meet the complex needs of those we support.
Do you pay colleagues for training time?
Yes, colleagues are paid for their time during induction and training sessions.
Do you have colleagues on zero-hour contracts?
No, we do not use zero-hour contracts.
Explore care homes across England for adults with complex needs.
Get in touch to discuss a complex care placement for someone you support.
Explore rewarding roles with training, support, and chances to grow.
Reach out with questions about care placements, jobs, or general enquiries.