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Behaviours of concern

Our care homes provide specialist nursing care and support for people who display behaviours of concern.

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Female service user playing with care worker

Behaviours of concern

 

Our care homes provide specialist nursing care and support for people who display behaviours of concern

There are many reasons why people display behaviours of concern, which is why our approach is personalised to the individuals that we support - we work with them, their loved ones and professionals to design a care plan that’s tailored to their needs and goals, and enhanced through meaningful activities that make life more fulfilling. 

Our trained teams work with individuals to understand the reasons for their behaviour, learn the skills to manage their own behaviour, remove and reduce any trigger factors and implement strategies to reduce the frequency and duration of incidents of behaviours of concern. 

Our approach to care focuses on maximising independence, building everyday living skills and empowering people to live as fulfilled lives as possible, which encourages choice and positive risk taking. Our high staffing levels enable us to work at people's own pace and build trust, which helps to reduce feelings of frustration for people who display behaviours of concern. 

Dedicated Mental Health and Behaviour Support Team

We have a dedicated Mental Health and Behaviour Support Team that supports our colleagues and service users who display behaviours of concern - this includes longer term support or during time of crisis. 

The team is made up of behaviour support specialists who take the time to observe the individual, understand the reasons for their behaviour and suggest strategies to reduce distress or discomfort which might be causing the behaviour. 

The team is also supported by our Consultant Psychiatrist, Dr Peter Marshall, who supports people to manage their treatment and provide a range of therapies for people living with complex needs.

Trained nurse-led teams 

The Mental Health and Behaviour Support Team designs and delivers training to ensure that our teams are confident and competent to support people who display challenging behaviour. 

In 2019, they developed a new programme of behaviour support training called 'Exemplar Positive Behaviour Support' (EPBS). EPBS covers the essential skills and knowledge that our colleagues need to know, as well as modules about applied behavioural analysis, social role valorisation and physical intervention. 

The EPBS training programme is currently going through the certification process with Bild Association of Certified Training, which certifies training as complying with the Restraint Reduction Network Training Standards (October 2019). 

Female service user playing games with care worker

I use Exemplar Health Care quite a lot because they can manage my clients with complex challenging behaviours that no other low level nursing home could. I need nursing care that can manage risk and be able to assess and understand people’s mental health and how it can all change quite quickly.

Social care commissioner - Sheffield