Mission, vision, and values

Exceptional care, delivered with heart

Every day, we support adults living with complex needs in homes that are supportive, inclusive, and rewarding for the people who live and work there.

As demand for complex care grows, we’re committed to continuously improving our services, adapting to the changing needs of the communities we serve, and doing what matters most: making every day better .

What drives us today

Our mission is simple: to make every day better for adults living with complex needs - and for the incredible colleagues who support them.

What we’re working towards

Adults with complex needs deserve the right care, from the right team, the first time.

Our vision is for everyone we support to live a life of dignity and meaning, connected to their loved ones, supported by care that meets their holistic needs and helps them achieve their personal goals.

A fulfilling place for everyone

Everything we do - how we care for people, work together, and create a rewarding environment - is driven by our values.

They’re not posters on a wall. They’re the heartbeat of Exemplar Health Care.

Our values are fun, integrity, responsive, success, and teamwork.

  • Fun - We create moments of enjoyment, because wellbeing and happiness matter.

  • Integrity - We do the right thing, even when it’s difficult.

  • Responsive - We listen carefully and act quickly, always with compassion.

  • Success - We strive to be outstanding, so we can keep improving and making every day better.

  • Teamwork - We support one another with kindness, commitment, and trust.

Visual representation of Exemplar Health Care values

2026 National Values Awards

Recognising our home leaders

Clinical Nurse Managers, Deputy Managers, and Home Managers are recognised at regional and national level.

Awards are presented across two categories:

  • Clinical Nurse Manager/Deputy Manager Values Award

  • Home Manager Values Award

Congratulations to our 2026 winners.

Two people stood together on stage smiling at the camera holding a certificate and trophy
Irene, Clinical Nurse Manager at Bennett Court
Three people stood together on stage smiling at the camera holding a certificate and trophy
Liz, Home Manager at Roseside

Well done to all our finalists at the 2026 National Values Awards

Find a care home

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