Who we support

We provide 24-hour nursing care for adults with complex, co-occurring needs, helping people stay well, maintain their independence, and live a meaningful life.

Someone might come to live with us when they are:

  • needing increased nursing support as their needs change or progress
  • stepping down from hospital or a secure setting
  • moving from a care provider that can no longer safely meet their needs
  • looking for a new home following a previous placement breakdown.

Our three care communities have distinct profiles of need, helping us match each person with the right care, environment, and community to support a successful, sustainable placement.

Typically supports adults with:

  • a primary neurological diagnosis, such as dementia or early-stage Huntington’s disease
  • behaviours of concern requiring consistent support and risk management
  • good mobility with associated safety risks, including absconding and falls
  • previous placements that have struggled to meet their behavioural support needs.

The unit provides a structured and supportive environment with positive behaviour support and consistent risk management.

Care focuses on maintaining function, emotional wellbeing, meaningful engagement, and independence while managing behavioural and safety risks.

Typically supports older working-age adults (50+) with:

  • a primary neurological diagnosis, such as advanced Huntington’s disease or acquired brain injury
  • predominant physical health needs that require a high level of nursing input, observation, and monitoring
  • co-occurring health needs such as diabetes
  • complex nutritional needs, including enteral feeding
  • skin integrity, continence, medication, and pain management needs
  • progressive health needs associated with increasing frailty.

Care focuses on maintaining function, comfort, meaningful involvement, and independence.

For people with progressive conditions, care can adapt through increasing frailty, palliative care, and end-of-life care.

Typically supports working-age adults with:

  • physical health needs that require a high level of nursing input, observation, and monitoring
  • co-occurring health needs such as diabetes, dysphagia, and epilepsy
  • clinical interventions such as catheters, enteral feeding, and tracheostomies
  • complex respiratory needs requiring oxygen or ventilation
  • dysphagia, requiring modified diets, supervised mealtimes, and aspiration risk management
  • limited mobility, requiring regular repositioning, skin integrity checks, and ongoing monitoring
  • behaviours of concern that may increase clinical and safety risks

The unit provides a structured and supportive environment with positive behaviour support, consistent risk management, and individualised staffing and observation where needed.

Care focuses on maintaining function, comfort, meaningful involvement, and independence.

What makes our care different

Our approach brings together nursing, clinical, and behavioural expertise, staffing shaped around individual needs, and an environment where people can live well.

24-hour nursing care

Registered Nurses are on site 24 hours a day, providing responsive care, clinical oversight, and early recognition of change.

Needs-led staffing

Staffing and observation levels are shaped around individual needs, risks, and complexity, adapting as a person’s needs change.

Multidisciplinary approach

Nursing, medical, therapeutic, and behavioural expertise works together to provide coordinated care around each person’s needs.

Complex clinical capability

Complex nursing and clinical needs are supported alongside neurological, mental health, and behavioural needs.

Positive behaviour support

Proactive support helps teams understand distress and behaviour, reduce triggers, build trust, and respond safely and consistently.

Community-based homes

Highly complex care is delivered in a home that supports choice, relationships, independence, and meaningful everyday life.

Our home

Otterburn has 30 en-suite bedrooms across three small units, creating a homely and supportive environment that’s responsive to individual needs.

The home is close to local amenities and transport links, helping people stay connected with the wider community.

Bedroom features

  • Large bedrooms
  • En-suite bathrooms
  • Space to personalise
  • WiFi

Unit features

  • Shared living and dining spaces
  • Quiet lounge
  • Kitchen
  • Adapted, power-assisted bath
  • Nurse call system

Shared facilities

  • Accessible garden
  • Activities hub
  • Therapy room
  • Visitor suite

Life at our home

Life is shaped around the people who live here, with opportunities for meaningful activity, social connection, life skills development, and involvement in the local community.

Follow us on Facebook to see what life in the home is like.

Quality you can see

The Care Quality Commission (CQC) independently regulates and inspects health and social care services in England.

Read our latest CQC inspection report to find out more about the quality of care at our home.

Getting to Otterburn

Brandwood Park Road, Kings Heath, Birmingham, B14 6QX

Otterburn is a short drive from the A38 and A435.

From the centre of Birmingham:

  • Head towards the A441 and take it past Edgbaston Stadium.
  • From the south, follow the M40, M42, and A435 to Broad Lane.
  • Continue on Broad Lane to Brandwood Park Road and Otterburn is on the right.

There are limited parking spaces in the home’s car park. Street parking is available along Brandwood Park Road.

The home is a short walk from several bus stops.

  • Yarningdale Road bus stop in both directions (stop IDs: nwmgmdag and nwmgmdad), which are accessed by bus 35.
  • Doversley Road bus stop (stop ID: 43000409802), which is accessed by bus 46.

There’s also a train station in the local area.

  • Bournville – 2.2 miles away (30 minute walk).
  • Kings Norton – 2.2 miles away (11 minute drive).

Enquire about complex care

Speak to our Referrals Team about someone’s individual care needs and whether this home could be the right fit.

A woman sits in a purple chair covered with a blanket outdoors, smiling beside a cheerful Health Care Assistant in a blue uniform, in a garden setting.