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very year, we recognise colleagues who inspire others and make a real difference at the Exemplar Health Care Values Awards
For the 2025 awards, we received a record-breaking 2,827 nominations from across the organisation - submitted by colleagues, residents, and family members - highlighting the passion and dedication that runs through our organisation.
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What we do
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Mission, vision & values
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Leadership team
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Career development
Our sector-leading learning and development opportunities give you the skills and support to excel in your role and take your career to the next level.
Welcome induction and role specific induction
Care Certificate for new care colleagues
Exemplar Positive Behaviour Support (EPBS) training
Role specific apprenticeships, diplomas and qualifications
ABC of Caring programme for Health Care Assistants
Leadership and management development programmes
Rewards and benefits
Our sector-leading learning and development opportunities give you the skills and support to excel in your role and take your career to the next level.
Welcome induction and role specific induction
Care Certificate for new care colleagues
Exemplar Positive Behaviour Support (EPBS) training
Role specific apprenticeships, diplomas and qualifications
ABC of Caring programme for Health Care Assistants
Leadership and management development programmes
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Life your way
Daily life in our homes is all about choice. Each person that we support is unique – which means that their needs, goals and interests are too.
Our approach is personalised to the individuals that we support – we work with them, their loved ones and professionals to decide how they want to live, and design a care plan that’s tailored to their needs and goals.
Life should always be filled with the things that you love doing – regardless of your condition or care need. And that’s exactly what we encourage at Exemplar Health Care. We encourage people to continue to do the things that they enjoy, as well as develop new hobbies, access education and volunteering if they wish.
Most of our homes have between 20-30 residents, and are designed into 10-bedded units, which promotes small group living. We’ve found that this approach provides a welcoming and supportive environment, which is more responsive to people’s needs.
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Our holistic approach to care
Our high staffing levels of Registered Nurses and trained Health Care Assistants are determined by each person’s individual needs. This enables us to work at their own pace and build trust, provide support with all aspects of their life and ensures the safety and welfare of everyone living in the home, which leads to improved person-centred and longer-term outcomes.
Our homes offer specialist nursing care and occupational therapy-led interventions such as daily living skills, financial management training, educational programmes, social skills development, community involvement, sensory strategies and social/creative activities, as well as psychology-led interventions such as positive behavioural support, mindfulness, psychiatry and cognitive skills development.
Each of our homes has an experienced Nurse-led management team and a trained in-house team of Registered Nurses, Health Care Assistants and Life Skills/Activities Coordinators.
Everyone who lives in our homes also has access to our central clinical experts, Behaviour Support Specialists and Consultant Psychiatrist in times if crisis.
Some of our homes also have in-house Therapy Teams, including Physiotherapists and Occupational Therapists. This enables people to access holistic care and a range of services in a community-based home that’s closer to their friends and family.
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Caring for complex conditions
People who receive complex care, sometimes also referred to as long-term or continuing care, typically have substantial and ongoing healthcare needs as a result of chronic illness, disabilities or following hospital treatment.
When someone needs complex medical care, most people believe the only place this can be provided is in a hospital.
At Exemplar Health Care, we care for some of the most complex and acute individuals, who would often be in a hospital setting if not placed with us, enabling them to stay in the community and reducing hospital and secure facility admission.
Our Nurse-led, in-house teams are trained and experienced to support adults living with complex and high acuity needs as a result of a range of conditions, illnesses and disabilities.
Our teams are also highly trained, and our homes are adequately equipped, to safely care for people with tracheostomies and other complex respiratory requirements, PEG feeding, hickman/central line management and complex behaviours of concern.
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The referral process
Contact our dedicated Referrals Team who’ll take a patient history and review their needs.
Assessment with one of our Clinical Assessors or Home Managers, usually within 24-48 hours.
‘Community fit’ review with Home Manager.
Formal assessment report and costing shared with funder.
Agree goals and timescales in a detailed personalised care plan.
Review care plan after six weeks to ensure desired outcomes are on track.
Review of progress against care plan every six months.
Review progress against expected outcome and plan discharge.
Explore options including transition to OneCare services and discharge into the community.
Working with service users, families and funders, agree a discharge and transition plan.
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About us
Learn who we are, what we do, and why we do it. Discover how we support adults with complex needs to live meaningful lives through person-centred care.
Our care
Read about our nurse-led, person-centred care for adults with complex needs, supporting meaningful lives through expert teams, environments, and clinical approaches.
Information for families
Find information and guidance for families, helping you understand our care, what to expect, and how we support loved ones to live meaningful lives.
Care homes
Explore our network of complex care services across England, that combine expert clinical care, personalised spaces, and meaningful daily experiences.
Information for professionals
Explore how we work with professionals to ensure the right placement, the first time for adults with complex needs, ending the cycle of failed placements.
Careers
Join the Exemplar Health Care team, where you can make a difference, grow your skills, and build a rewarding future supporting people every day.
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Explore care homes across England for adults with complex needs.
Get in touch to discuss a complex care placement for someone you support.
Explore rewarding roles with training, support, and chances to grow.
Reach out with questions about care placements, jobs, or general enquiries.