About this job
Continuous Improvement Manager
Location: National position (Ideally Leeds/Sheffield/Manchester)
Contract type: Full time, 40 hours per week, Monday to Friday
Pay: Up to £60,000 Per Annum
This is an exciting opportunity to join Exemplar Health Care as an Implementation Manager (also known as Continuous Improvement Manager) to drive the acceleration of the “Exemplar Way” our Continuous Improvement Programme.
In this role, you’ll take responsibility for creating and implementing best practice initiatives in line with standard ways of working, endorsing a continuous improvement culture and improving local leadership to empower our colleagues.
About Exemplar Health Care
Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs.
We have 60 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities.
As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.
Make every day better
At Exemplar Health Care, we believe that great care starts with great people, strong leadership, and a commitment to continuously improve.
We’re looking for an Implementation Manager to help us deliver on our mission to make every day better for the people we support. This is a high-impact role where you’ll work alongside our homes and operational leaders to improve quality, enhance experiences, and ensure our homes are safe, effective, and person-centred.
What you’ll do
You’ll be at the heart of driving a culture of continuous improvement across our homes by:
partnering with Home Managers and Regional Directors of Operations to improve care quality, reduce harm and optimise operational performance
coaching teams to solve problems, remove waste, and improve outcomes using Lean thinking
leading improvement projects that make a real difference to people’s lives
facilitating engaging workshops (e.g. process mapping, root cause analysis, improvement events)
using data and insight to identify improvement opportunities and track progress
embedding simple, sustainable ways of working that teams can own and build on through empowered leadership
supporting the development of future leaders through coaching and capability building
establishing training requirements and delivering training for the Exemplar Way including documented training materials, videos and ensuring relevant key documents are in place to support training delivery
reporting as required by the programme and Steering Committee, in addition to scheduled and ad hoc reports.
About you
Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork.
You’ll also have:
experience in a Lean or Continuous Improvement role (healthcare or social care is a bonus)
a strong understanding of improvement tools (e.g. A3 thinking, 5 Whys, standard work, visual management, Rapid Improvement events, PDSA, process mapping)
natural coaching abilities
ablility to build relationships quickly and influence at all levels
a curious, practical, and focused natue
passion to improve outcomes for people in our homes
experience of providing systems training to end users in a distributed workforce
excellent command of MS applications such as Word, Excel, PowerPoint, and Outlook.
What we offer
We offer great rewards and perks including:
excellent supervision, peer support, learning opportunities and career prospects
retail and lifestyle discounts
free DBS check
electric car salary sacrifice scheme
24/7 counselling and support
Blue Light Card eligibility.
How to apply
Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’.
For an informal chat about joining us, please contact Craig Ruck CRuck@exemplarhc.com
About Exemplar Health Care
Exemplar Health Care began as a healthcare consultancy and training firm. But we soon saw a gap in the sector: a lack of care homes for younger adults living with complex needs.
That insight shaped the mission we still live by today - to transform complex care and provide fulfilling opportunities for the people who need it most.
We’re now proud to have more than 60 care homes across England, providing nursing care for adults living with dementia, neuro-disabilities, mental health conditions, and physical disabilities.
Whoever you are, and whatever experience you bring, there are lots of ways you can help us make every day better for the people we support.
Our care
The people we support have unique needs and stories, but one thing stays the same across all our homes - we empower individuals to achieve personal goals in a safe and supportive environment.
Induction
Every new colleague attends an induction to learn about our company and complete mandatory and role-specific training, equipping you with the skills and knowledge to deliver exceptional care.
Career development
Whether your goals are in care, nursing, management, quality or support, we provide the confidence, skills and knowledge to help you excel in your role and advance your career, if you wish.
Colleague wellbeing
Happy, healthy colleagues mean better care for those we support. We offer a range of initiatives to ensure our colleagues thrive in safe and supportive environments.
Rewards and benefits
From paid RCNi Learning access and NMC PIN payments for nurses to lifestyle and retail discounts for everyone, our rewards ensure your career is as fulfilling as it is rewarding.
Colleague stories
From care homes to central support services, everyone plays a vital role. Hear from colleagues across various roles about what it’s like to work with us.
Directions
17 Europa View
Sheffield
S9 1XH