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&lt;p&gt;&lt;strong&gt;Position&lt;/strong&gt;: Academy Co-ordinator&lt;br&gt;&lt;strong&gt;Location&lt;/strong&gt;: Sheffield Business Park, S9 1XH&lt;br&gt;&lt;strong&gt;Contract type&lt;/strong&gt;:&amp;nbsp;Monday &amp;ndash; Friday (40 Hours)&amp;nbsp;&amp;nbsp;&lt;br&gt;&lt;strong&gt;Rate&lt;/strong&gt;: &amp;pound;28,570.01 per annum&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;This is an exciting opportunity to join a developing, forward thinking company as our new Academy Coordinator.&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;This is a great opportunity to work within a committed team that impacts on all of our staff and service users.&amp;nbsp;Your expertise and experience to support the development of an organisational learning culture will help to make the Exemplar Academy market leaders.&amp;nbsp; &amp;nbsp;&lt;/p&gt; 
&lt;p&gt;The Academy Co-ordinator will be a main contact to support with the day-to-day management and maintenance of the Learning Management System (LMS).&amp;nbsp; The role includes producing accurate documentation, reports and statistics when required to support the business.&amp;nbsp; &amp;nbsp;A key part of the role is to book and manage training events with external and internal providers, including course invites, room bookings and accurate event and attendance management.&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;Our Learning and development strategy ambition is &amp;lsquo;Ensuring every day is better by building a community of learning and growth&amp;rsquo; with an ambitious strategy plan to make this happen.&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;About Exemplar Health Care&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;Exemplar Health Care is one of the country&amp;rsquo;s leading nursing care providers for adults living with complex needs. We have 60 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.&lt;/p&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;About the role&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;No two days will ever be the same, but your day-to-day responsibilities will include:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;support the Academy with providing digital expertise to enhance opportunities to the business and colleagues to maximise the use of the LMS.&lt;/li&gt; 
&lt;li&gt;support the Academy with the monitoring of organisational training compliance; providing reports and data analysis, review any trends across the Organisation and highlight areas of focus for the department.&lt;/li&gt; 
&lt;li&gt;support the Academy with identifying training needs and support the home managers in the implementation of training opportunities for all staff.&lt;/li&gt; 
&lt;li&gt;assist the department to ensure there are adequate, suitable and accurate resources available for Inductions and Leadership Programmes, for example equipment, resources and handouts.&lt;/li&gt; 
&lt;li&gt;managing specific projects as required that will involve planning, monitoring and making sure tasks are efficiently and effectively carried out&lt;/li&gt; 
&lt;li&gt;communicate effectively with the Academy Team and trainers, any specific needs of training attendees.&lt;/li&gt; 
&lt;li&gt;liaise with recruitment colleagues with regards to induction attendees.&lt;/li&gt; 
&lt;li&gt;book and manage internal and external training when requested.&lt;/li&gt; 
&lt;li&gt;liaise with external training providers ensuring that attendees, equipment, resources and refreshments are organised.&lt;/li&gt; 
&lt;li&gt;produce and send appropriate documents and certificates for all training courses.&lt;/li&gt; 
&lt;li&gt;process invoices&lt;/li&gt; 
&lt;li&gt;communicate to the homes non-attendance on training&lt;/li&gt; 
&lt;li&gt;undertake project work from time to time.&lt;/li&gt; 
&lt;li&gt;maintain effective communication with Home Managers, Academy Team and all other colleagues.&lt;/li&gt; 
&lt;li&gt;support the Academy to publicise and promote development and training initiatives to colleagues working within the group.&amp;nbsp;&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&lt;strong&gt;About you&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;Above all, you&amp;rsquo;re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork.&lt;/p&gt; 
&lt;p&gt;You&amp;rsquo;ll also have:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;Experience of working within an administration focused role&lt;/li&gt; 
&lt;li&gt;Knowledge of MS Word, Excel, PowerPoint, and Outlook&lt;/li&gt; 
&lt;li&gt;Knowledge of working with systems to support the department&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&lt;strong&gt;What we offer&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;We offer great rewards and perks including:&amp;nbsp;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;excellent supervision, peer support, learning opportunities and career prospects&lt;/li&gt; 
&lt;li&gt;25 days annual leave&lt;/li&gt; 
&lt;li&gt;free parking&lt;/li&gt; 
&lt;li&gt;retail and lifestyle discounts&lt;/li&gt; 
&lt;li&gt;free DBS check&lt;/li&gt; 
&lt;li&gt;electric car salary sacrifice scheme&lt;/li&gt; 
&lt;li&gt;24/7 counselling and support&lt;/li&gt; 
&lt;li&gt;Blue Light Card eligibility.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;How to apply&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;Sound good? We&amp;rsquo;d love to hear from you. Click the button to &amp;lsquo;APPLY NOW&amp;rsquo;.&lt;/p&gt; 
&lt;p&gt;For an informal chat about joining us, call us on 01977 630830 or email <a href="mailto:recruitment@exemplarhc.com">recruitment@exemplarhc.com</a>&lt;/p&gt;

<a href="/careers/job-search/academy-coordinator-311777" hreflang="en">Academy Coordinator</a>

&lt;p&gt;&lt;strong&gt;IT Service Desk Analyst&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;Exemplar Health Care Support Centre,&amp;nbsp;Sheffield&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Position&lt;/strong&gt;:&amp;nbsp;IT Service Desk Analyst (1st line)&lt;br&gt;&lt;strong&gt;Location&lt;/strong&gt;: 17 Europa View, Sheffield, S9 1XH&lt;br&gt;&lt;strong&gt;Contract type&lt;/strong&gt;:&amp;nbsp;Permanent, full time &amp;nbsp;&lt;br&gt;&lt;strong&gt;Rate&lt;/strong&gt;: &amp;pound;26,500 per annum&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;This is an exciting opportunity to join our IT Department and play a key role in delivering IT support across our rapidly growing organisation.&lt;/p&gt; 
&lt;p&gt;As a 1st Line Service Desk Analyst, you are the first point of contact for users needing technical support. Your role involves answering calls, emails and tickets, logging incidents accurately and providing initial troubleshooting for hardware, software and network issues. You will resolve common problems or escalate more complex issues to senior teams when needed. Excellent communication and customer service skills are essential.&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;About Exemplar Health Care&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;Exemplar Health Care is one of the country&amp;rsquo;s leading nursing care providers for adults living with complex needs.&amp;nbsp;We have 50+&amp;nbsp;care homes across England that support adults living with&amp;nbsp;complex mental health needs, dementia, neuro-disabilities and physical disabilities.&amp;nbsp;As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress&lt;/p&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;About the role&lt;/strong&gt;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;Act as the first point of contact for all IT support queries&lt;/li&gt; 
&lt;li&gt;Answer calls, emails and self-service tickets promptly&lt;/li&gt; 
&lt;li&gt;Log and categorise incidents and service requests accurately&lt;/li&gt; 
&lt;li&gt;Provide first-line troubleshooting for hardware, software and network issues&lt;/li&gt; 
&lt;li&gt;Guide users through solutions in a clear and friendly manner&lt;/li&gt; 
&lt;li&gt;Escalate complex or unresolved issues to second-line support&lt;/li&gt; 
&lt;li&gt;Maintain detailed and accurate records in the ticketing system&lt;/li&gt; 
&lt;li&gt;Set up and configure new user accounts, equipment and basic software&lt;/li&gt; 
&lt;li&gt;Support password resets and access requests&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;About you&lt;/strong&gt;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;proven 1st line Service Desk support (min 2 years)&lt;/li&gt; 
&lt;li&gt;Supporting Windows 11 and Microsoft 365&lt;/li&gt; 
&lt;li&gt;excellent customer service skills&lt;/li&gt; 
&lt;li&gt;knowledge of Windows Server Operating Systems (2016, 2019)&lt;/li&gt; 
&lt;li&gt;strong work ethic and self-motivation with the ability to work under pressure&lt;/li&gt; 
&lt;li&gt;knowledge of networking technologies&amp;nbsp; TCP/IP, DNS, LAN, WAN, DHCP&lt;/li&gt; 
&lt;li&gt;Active Directory&lt;/li&gt; 
&lt;li&gt;iPhones&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Desirable systems experience:&lt;/strong&gt;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;Intune&lt;/li&gt; 
&lt;li&gt;iOS / iPad&lt;/li&gt; 
&lt;li&gt;SolarWinds Service Desk&lt;/li&gt; 
&lt;li&gt;Sophos &amp;nbsp;&lt;/li&gt; 
&lt;li&gt;Draytek&lt;/li&gt; 
&lt;li&gt;Barracuda&lt;/li&gt; 
&lt;li&gt;Datto&lt;/li&gt; 
&lt;li&gt;Mac OS experience&lt;/li&gt; 
&lt;li&gt;Manage Engine- Exchange Plus and AD Manager Plus&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;GCSE&amp;rsquo;S at Grade C or above in English &amp;amp; Mathematics or equivalent&lt;/li&gt; 
&lt;li&gt;Industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification&lt;/li&gt; 
&lt;li&gt;ITIL Foundation Qualification (desirable).&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;What we offer&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;We offer great rewards and perks including:&amp;nbsp;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;excellent supervision, peer support, learning opportunities and career prospects&lt;/li&gt; 
&lt;li&gt;retail and lifestyle discounts&lt;/li&gt; 
&lt;li&gt;free DBS check&lt;/li&gt; 
&lt;li&gt;24/7 counselling and support&lt;/li&gt; 
&lt;li&gt;25 days annual leave allowance plus bank holidays&lt;/li&gt; 
&lt;li&gt;Blue Light Card eligibility.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;How to apply&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;Sound good? We&amp;rsquo;d love to hear from you. Click the button to &amp;lsquo;APPLY NOW&amp;rsquo;.&lt;/p&gt;

<a href="/careers/job-search/it-service-desk-analyst-311160" hreflang="en">IT Service Desk Analyst</a>

&lt;p&gt;&lt;strong&gt;IT Procurement Administrator&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Position:&lt;/strong&gt; IT Procurement Administrator&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Location&lt;/strong&gt;:&amp;nbsp;Sheffield, Exemplar Head Office&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Contract type&lt;/strong&gt;: Full time, 40 hours per week, Monday to Friday&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Rate&lt;/strong&gt;: Up to &amp;pound;28,835 per annum &amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;We&amp;rsquo;re looking for an IT Procurement Administrator to join our growing IT department based in Sheffield. This is a fantastic opportunity to support a high growth organisation and play a key role in delivering business critical operations across our national care home network.&lt;/p&gt; 
&lt;p&gt;Working closely with suppliers and internal stakeholders, you will be responsible for ensuring smooth and efficient procurement processes that support the IT function. Your day-to-day duties will include processing invoices and credit card refunds, purchasing hardware from a range of suppliers, managing stock control and storage, and working closely with the IT Manager on budget tracking.&lt;/p&gt; 
&lt;p&gt;If you have strong administrative skills, experience in invoicing, stock control and general finance, excellent attention to detail, and a desire to work in a purpose driven organisation, we would love to hear from you.&lt;/p&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;About Exemplar Health Care&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;Exemplar Health Care is one of the country&amp;rsquo;s leading nursing care providers for adults living with complex needs.&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;We have over 50 care homes across England that support adults living with&amp;nbsp;complex mental health needs, dementia, neuro-disabilities and physical disabilities.&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.&lt;/p&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;About the role&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;As an&amp;nbsp;IT Procurement Administrator&amp;nbsp;with Exemplar Health Care, you&amp;rsquo;ll:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;maintain and update supplier accounts in internal systems&lt;/li&gt; 
&lt;li&gt;respond promptly and professionally to supplier enquiries&lt;/li&gt; 
&lt;li&gt;accurately process purchase orders and invoices&lt;/li&gt; 
&lt;li&gt;manage credit card returns&lt;/li&gt; 
&lt;li&gt;track invoices against budget&lt;/li&gt; 
&lt;li&gt;keep supplier data and pricing information up to date&lt;/li&gt; 
&lt;li&gt;maintain digital and paper based filing systems and records&lt;/li&gt; 
&lt;li&gt;provide accurate pricing details to internal teams when required&lt;/li&gt; 
&lt;li&gt;liaise closely with the IT Manager and Finance department&lt;/li&gt; 
&lt;li&gt;support continuous improvement and cost saving initiatives within the procurement function&lt;/li&gt; 
&lt;li&gt;order IT hardware and manage software licences&lt;/li&gt; 
&lt;li&gt;occasional requirement to drive to locations to pickup / drop off hardware.&amp;nbsp;&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;About you&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;Above all, you&amp;rsquo;re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork.&lt;/p&gt; 
&lt;p&gt;You&amp;rsquo;ll also have:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;3 years&amp;rsquo; experience in a similar role, including invoicing, purchasing and stock control&lt;/li&gt; 
&lt;li&gt;high level of accuracy and attention to detail&lt;/li&gt; 
&lt;li&gt;strong organisational and time management skills&lt;/li&gt; 
&lt;li&gt;high level of proficiency in MS Office, especially &lt;strong&gt;Excel&lt;/strong&gt;, Outlook and Word&lt;/li&gt; 
&lt;li&gt;a good understanding of IT hardware, software and related technologies&lt;/li&gt; 
&lt;li&gt;good negotiation skills to secure favourable terms with suppliers&lt;/li&gt; 
&lt;li&gt;excellent telephone and written communication skills&lt;/li&gt; 
&lt;li&gt;clean driving license and own your own car.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;Must have:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;A minimum of 5 GCSEs at grades 9 to 4 (A* to C) or equivalent, including English Language and Mathematics&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;Desirable:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;IT related certifications&lt;/li&gt; 
&lt;li&gt;Membership or certification from &lt;strong&gt;The Chartered Institute of Procurement and Supply (CIPS)&lt;/strong&gt;&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;What we offer&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;We offer great rewards and perks including:&amp;nbsp;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;excellent supervision, peer support, learning opportunities and career prospects&lt;/li&gt; 
&lt;li&gt;retail and lifestyle discounts&lt;/li&gt; 
&lt;li&gt;free DBS check&lt;/li&gt; 
&lt;li&gt;electric car salary sacrifice scheme&lt;/li&gt; 
&lt;li&gt;24/7 counselling and support&lt;/li&gt; 
&lt;li&gt; 
&lt;p&gt;Blue Light Card eligibility.&lt;/p&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt; 
&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&lt;strong&gt;How to apply&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;Sound good? We&amp;rsquo;d love to hear from you. Click the button to &amp;lsquo;APPLY NOW&amp;rsquo;.&lt;/p&gt;

<a href="/careers/job-search/it-procurement-administrator-310189" hreflang="en">IT Procurement Administrator</a>

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