“When others gave up, Hillside Court said yes”
This case study is written by Wendy, who shares her experience of her mum moving to Hillside Court and the life-changing difference it has made for both of them.

Smiling woman with short hair wearing a green, leaf-patterned top stands against a plain light-colored wall, conveying a warm and friendly emotion.

After years of failed placements, repeated hospital admissions, and watching my Mum’s health decline, I felt I was running out of options.

Moving to Hillside Court changed everything - the team saw her as a whole person, helped her settle, and gave her the stability she’d been missing for years.

For the first time, I feel relief, hope, and complete trust in where she’s living.

Years of setbacks

Before my Mum moved to Hillside Court, she’d endured years of failed placements, hospital admissions, and declining health.

Because of her complex medical needs and significant anxiety, she was often misunderstood and unable to get the support she needed.

As her daughter, I was exhausted and running out of options.

A woman with short brown hair smiles warmly, wearing a green blouse with a white and red leaf pattern, against a plain light background.

Looking beyond boundaries - finding Hillside Court

After the disappointment of another failed placement, I asked her Social Worker to search beyond Wakefield.

That’s when Hillside Court became an option - and I can honestly say it changed both of our lives.

From our first visit, the team looked beyond ‘behaviour’ and saw my Mum as a whole person - with a history, personality, and unmet needs.

“They were willing to try when others had given up.”

A place where Mum could finally settle

Since arriving, Mum has settled in ways I never thought possible.

She enjoys structure, companionship, and meaningful activities, from trips out and pamper sessions, to music and garden walks.

The staff truly know her, respond to how she’s feeling each day, and support her before difficulties escalate.

Hillside Court salon

“The team at Hillside Court are warm, consistent, and genuinely caring. They communicate openly, deal with issues confidently, and have lifted an enormous burden from my shoulders.”

Three people in colorful 1970s-themed outfits stand smiling in front of a window. The room is decorated with tinsel and red-green garlands, creating a festive vibe.

Peace of mind for our family

For the first time in years, I no longer worry about Mum’s safety or wellbeing.

Hillside Court hasn’t just transformed my Mum’s life - it’s transformed mine.

I feel relief, stability, and hope again.

As I often say to the team: “I thank the gods that she’s here.”