What does a Domestic Assistant in a care home do?

10 July 2023

Domestic Assistant with a trolley full of supplies

Working as a Domestic Assistant at Exemplar Health Care provides a brilliant opportunity to use your skills to make a difference every day, to the lives of the people we support.

You’ll be on hand to ensure that the living environment for people in our care is maintained to a high standard, and remains a homely and welcoming environment for everyone.

Whether you’re looking for a fresh start or are interested in learning more about the role of a Domestic Assistant in a care home, you’re in the right place.

What is a Domestic Assistant?

A Domestic Assistant is responsible for maintaining the overall cleanliness and hygiene standards within our homes.

This includes ensuring that all living spaces, common areas and shared spaces are kept clean, safe and comfortable for both the people we support and staff members.

It’s important that our Domestic Assistants have a level of care and understanding for those we support, and are comfortable communicating with everyone who lives, works and visits the home.

What are the responsibilities of a Domestic Assistant in a care home?

As a domestic assistant in a care home, you’ll use your attention to detail to ensure that our home is clean, inviting and welcoming. You’ll carry out daily and weekly cleaning routines including dusting, mopping, polishing and vacuuming.

It’ll be your responsibility to ensure that all communal areas such as dining rooms, lounges and lavatories are kept to a high standard, and comply with infection control guidelines.

You may also be required to maintain the cleanliness and hygiene standards in our resident’s rooms, whilst making sure to respect the privacy and individual needs of everyone we support.

It’ll be your job to ensure that toiletries, soaps and towels are consistently stocked, and to maintain our inventory of cleaning and hygiene supplies.

What skills and qualifications should a Domestic Assistant have if they want to work in an Exemplar Health Care home?

There are a number of skills required to work as a domestic assistant in an Exemplar Health Care home.

Attention to detail

It’s important that a domestic assistant has a great attention to detail. Being meticulous and thorough in cleaning tasks to ensure that all areas are properly cleaned, sanitised and free from potential hazards is extremely important.

Cleaning techniques

A good understanding of proper cleaning techniques, and the different cleaning agents and equipment which you’ll use is hugely beneficial.

Empathy and compassion

You’ll regularly be in contact with the people we support, visitors and other members of staff, and so compassion, care and understanding is a key attribute. Having a compassionate and empathetic approach towards the people we support is particularly important, and helps us to create a supportive and caring environment.

Communication skills

Good communication skills come hand-in-hand with empathy and compassion, but it’s important that you can communicate effectively in order to collaborate with other people in the home. You’ll need to be able to understand instructions clearly, report issues, and maintain a professional and courteous demeanour.      

Time management

No two days will be the same, so it’s important that you have the ability to prioritise tasks accordingly, whilst managing your time effectively. You may be given a number of tasks on any given day, and so it’s key that you are able to complete your assigned duties comfortably and safely.

Health and safety

A knowledge of health and safety regulations is beneficial, as you’ll need to become familiar with health and safety guidelines and regulations relating to cleaning, infection control, and waste management to maintain a safe and healthy environment for all.

Why Exemplar Health Care?

There are a number of benefits to choosing a career with Exemplar Health Care, including a great rewards and benefits package, excellent learning and development opportunities, and a commitment to your health and wellbeing to ensure that whilst you’re busy caring for our residents, we’re caring for you.

An Employee Assistance Programme, free uniform, Mental Health First Aiders, and lifestyle and retail discounts are just some of the things you can expect when you begin a career with Exemplar Health Care.

For those looking for progression within their career, we offer lots of opportunities to develop your skills and knowledge. Where relevant, you’ll have access to a wide range of online learning modules, training programmes, qualifications and apprenticeship opportunities.

We’re an equal opportunities employer, so you can be safe in the knowledge that you’ll be working in an inclusive environment which champions diversity.

And finally, you'll work with a close team of like-minded colleagues who share the same passion to make every day better for our residents and each other.

If you’re interested in applying for a job as a Domestic Assistant at an Exemplar Health Care home, please check out our careers page to see which roles are available.