Lakeview care home in Leigh is rated ‘Good’ by the Care Quality Commission
28 June 2021
Lakeview in Leigh, Wigan is celebrating after being awarded a ‘Good’ rating from the Care Quality Commission (CQC) in its latest inspection.
The inspector awarded the home an overall rating of ‘Good’ in all five of the key areas - safe, caring, effective, responsive and well-led. Read the full report.
"It is brilliant here and they really look after you well”
The inspection found that people who used the service and visitors provided positive feedback about the service and felt safe in the home.
During the inspection, comments from service users and relatives included "I feel very safe and they are lovely people" and "I think my husband is very safe living at the home and appears to be well looked after."
“Any time you need to talk they will listen"
The report also commended the service for its leadership, management and governance.
During the inspection, the home showed how service users, relatives and staff were involved in how it was run, and that it used feedback to make improvements.
We’re proud to run a number of initiatives to support service user and colleague engagement, including annual surveys, Service User Ambassadors and regular meetings.
Maxine Buckley and the management team were praised for being “very good and very approachable”, which ensures that the home is “… first class” and that “the staff are very good and nothing is too much trouble."
Lakeview, part of Exemplar Health Care, is a specialist care home that supports people living with complex and high acuity needs.
The home has three ten-bed units which specialise in supporting adults with complex mental health needs, neuro-disabilities, Huntington’s disease, physical disability and complex dementia. The home has two specialist male-only units and one female-only unit.
It supports people on their journey from being in hospital or living in a secure setting to community-based living, as well as offering longer term support for people living with degenerative or life-limiting illnesses.
We also have two other nearby homes in Liverpool, Kavanagh Place and Brook View.
Brook View has three units that specialise in supporting people living with complex mental health needs, neuro-disabilities, brain injury, spinal injury, dementia and stroke.
Kavanagh Place has four ten-bed units, plus a two-bedroom OneCare service, which specialise in supporting people living with complex mental health needs, complex dementia and physical disabilities. The home has a male-only mental health unit called Abbey Road.
Contact our specialist Referrals Team to make a referral