About this job
Position: IT Support Technician
Location: Exemplar Healthcare Support Centre
Contract type: Full time
Rate: £25,000 Per annum
This is an exciting opportunity to join us as our new IT Support Technician at Exemplar Health Care.
About Exemplar Health Care
Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs.
We have 49 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities.
As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.
About the role
Exemplar Health Care are looking to recruit an experienced and self-motivated 2nd line I.T Support Technician with excellent communications skills to join our IT Service Desk team. This is a full time position mainly based from our Support Centre In order to apply for the position you must have had a minimum of 3 years’ experience in a 2nd line support roll. You will be required to take ownership of problems and incidents to perform a technical diagnosis striving to achieve first fix resolution either remotely or on-site. This role requires occasional travel to multiple offices on an ad-hoc basis and will form part of an out of hour’s on-call rota.
About you
Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork.
You’ll also have:
ITIL Foundation Qualification is desirable
iOS / iPad exposure
SolarWinds Web Help Desk
Veeam (Backups)
Sophos
Barracuda Cloud email security
SQL
MDM experience
Mac OS
What we offer
We offer great rewards and perks including:
excellent supervision, peer support, learning opportunities and career prospects
retail and lifestyle discounts
free DBS check
electric car salary sacrifice scheme
paid access to the RCNi Learning platform
24/7 counselling and support
Blue Light Card eligibility.
How to apply
Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’.
For an informal chat about joining us, please contact chughes@exemplarhc.com or call 07538589181
About Exemplar Health Care
Exemplar Health Care operates over 50 care homes across the UK and is the nation’s leading provider of complex care.
Our commitment to quality is reflected in our homes, where the percentage of 'Good' and 'Outstanding' CQC ratings far exceeds the national average.
Unlike other providers, our staffing levels are based on individual need. This means you’ll have more time to provide truly person-centered care, making a real difference in the lives of those you support.
Our care
The people we support have unique needs and stories, but one thing stays the same across all our homes - we empower individuals to achieve personal goals in a safe and supportive environment.
Induction
Every new colleague attends an induction to learn about our company and complete mandatory and role-specific training, equipping you with the skills and knowledge to deliver exceptional care.
Career development
Whether your goals are in care, nursing, management, quality or support, we provide the confidence, skills and knowledge to help you excel in your role and advance your career, if you wish.
Colleague wellbeing
Happy, healthy colleagues mean better care for those we support. We offer a range of initiatives to ensure our colleagues thrive in safe and supportive environments.
Rewards and benefits
From paid RCNi Learning access and NMC PIN payments for nurses to lifestyle and retail discounts for everyone, our rewards ensure your career is as fulfilling as it is rewarding.
Colleague stories
From care homes to central support services, everyone plays a vital role. Hear from colleagues across various roles about what it’s like to work with us.