Who we support

We provide 24-hour nursing care for adults with complex, co-occurring needs, helping people stay well, maintain their independence, and live a meaningful life.

Someone might come to live with us when they are:

  • needing increased nursing support as their needs change or progress
  • stepping down from hospital or a secure setting
  • moving from a care provider that can no longer safely meet their needs
  • looking for a new home following a previous placement breakdown.

Our three care communities have distinct profiles of need, helping us match each person with the right care, environment, and community to support a successful, sustainable placement.

Typically supports older adults with:

  • a primary dementia diagnosis, such as alcohol-related, early-onset, frontotemporal, or vascular dementia
  • predominant mental health and behavioural needs
  • behaviours of concern, requiring enhanced observation and structured risk management
  • significant cognitive impairment affecting memory, judgement, and awareness of risk
  • co-occurring physical health needs, such as diabetes and epilepsy.

Care focuses on stability, emotional wellbeing, meaningful engagement, risk reduction, and greater independence where appropriate.

As people’s needs progress, care can adapt through increasing frailty, palliative care, and end-of-life care.

Typically supports adults with:

  • a primary dementia diagnosis, such as alcohol-related, early-onset, frontotemporal, or vascular dementia
  • co-occurring mental and physical health needs requiring integrated nursing care
  • behaviours of concern
  • significant cognitive impairment affecting memory, judgement, and awareness of risk
  • dysphagia, requiring modified diets, supervised mealtimes, and aspiration risk management
  • progressive health needs associated with increasing frailty.

Care focuses on maintaining function, comfort, emotional wellbeing, meaningful engagement, and independence where possible, while adapting to changing cognitive and physical health needs.

As people’s needs progress, care can adapt through increasing frailty, palliative care, and end-of-life care.

Single-occupancy apartments

The unit also has three single-occupancy apartments for people who benefit from a more individualised environment due to sensory needs, distress, or risks associated with shared living.

Typically supports working-age adults with:

  • complex mental health needs arising from a primary mental health or neurological diagnosis, such as acquired brain injury
  • behaviours of concern requiring a single-sex environment
  • a forensic background, where risk-related behaviours have reduced or ceased over time
  • a history of alcohol or other substance misuse.

The unit provides a male-only, structured, and supportive environment with positive behaviour support, consistent risk management, and individualised staffing and observation where needed.

Care focuses on stability, emotional wellbeing, meaningful engagement, daily living skills, and greater independence, with nursing support for co-occurring physical health needs.

Where possible, care supports slow-stream rehabilitation and progression towards a lower-acuity or less restrictive environment.

The unit is suited to an active, sociable community.

Single-occupancy apartments

The unit also has three single-occupancy apartments for people who benefit from a more individualised environment or are developing independent living skills as part of a step-up or step-down placement.

What makes our care different

Our approach brings together nursing, clinical, and behavioural expertise, staffing shaped around individual needs, and an environment where people can live well.

24-hour nursing care

Registered Nurses are on site 24 hours a day, providing responsive care, clinical oversight, and early recognition of change.

Needs-led staffing

Staffing and observation levels are shaped around individual needs, risks, and complexity, adapting as a person’s needs change.

Multidisciplinary approach

Nursing, medical, therapeutic, and behavioural expertise works together to provide coordinated care around each person’s needs.

Complex clinical capability

Complex nursing and clinical needs are supported alongside neurological, mental health, and behavioural needs.

Positive behaviour support

Proactive support helps teams understand distress and behaviour, reduce triggers, build trust, and respond safely and consistently.

Community-based homes

Highly complex care is delivered in a home that supports choice, relationships, independence, and meaningful everyday life.

Our home

Laurel Place has 32 en-suite bedrooms across three small units, as well as six apartments within the home.

The apartments offer greater independence or a more private environment for people whose needs are better supported in a quieter, more private, and individualised living space.

The home is close to local amenities and transport links, helping people stay connected with the wider community.

Bedroom features

  • Large bedrooms
  • En-suite bathrooms
  • Space to personalise
  • WiFi

Unit features

  • Shared living and dining spaces
  • Quiet lounge
  • Kitchen
  • Adapted, power-assisted bath
  • Nurse call system

Shared facilities

  • Accessible garden
  • Activities hub
  • ADL kitchen
  • Cinema
  • Therapy room
  • Visitor suite

Life at our home

Life is shaped around the people who live here, with opportunities for meaningful activity, social connection, life skills development, and involvement in the local community.

Follow us on Facebook to see what life in the home is like.

Quality you can see

The Care Quality Commission (CQC) independently regulates and inspects health and social care services in England.

Read our latest CQC inspection report to find out more about the quality of care at our home.

Getting to Laurel Place

Gudmunsen Avenue, Bishop Auckland, DL14 6RG

Laurel Place is is connected by major roads including the A68, A688, A689, and A6072.

The home is on the corner of Greenfields Road, Watling Road, and Gudmunsen Avenue.

There are limited parking spaces in the home’s car park. Street parking is available on Watling Road and Gudmunsen Avenue.

The home is a short walk from several bus stops.

  • Club – Watling Road bus stop, which is accessed by buses 1 Sapphire, 6 Sapphire, 9, 56, 85, and X21 X-lines.
  • Hospital bus stop, which is accessed by bus 9.

There’s also a train station in the local area.

  • Bishop Auckland – 1.7 miles away (30 minute walk).

Enquire about complex care

Speak to our Referrals Team about someone’s individual care needs and whether this home could be the right fit.

A woman sits in a purple chair covered with a blanket outdoors, smiling beside a cheerful Health Care Assistant in a blue uniform, in a garden setting.