OneCare service: extended care pathways

At Exemplar, we know that for many reasons, a care home environment may not be the right fit for some individuals living with complex care needs.

Working with funders and individuals in care, we have developed the OneCare service. The services are specially adapted individual houses and flats, for service users who do not require the full-time, high dependency care of a care home, but still require support.

OneCare services are located either on site, or very close to our care homes, enabling any type of care or nursing to be extended from the main home, depending on an individual’s specific needs, whilst also allowing independent living.

We ensure our OneCare services meet the accessibility, sensory and other unique needs of the individual who will live there.

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OneCare services offer three integrated care solutions:

OneCare: Independence

an extended pathway of care where people can maximise their independence and reach their full potential

OneCare: Intermediate

care and support to develop and maintain independence, for people with progressive conditions entering care and those on a rehabilitation pathway

OneCare: Individual

a sole occupancy environment personalised to suit the unique needs of individual service users

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Case study
Tim, in his early fifties, came to Bridgewood Mews following a stroke, which lead to severe difficulties in walking and swallowing.

On arrival, Tim suffered frequent falls and required an enteral feeding regime. After 18 months of rehabilitation and specialist nursing care, Tim has regained significant functionality and is now able to walk unassisted.

He has also begun sampling food again as he continues to recover.

As he progresses further and develops more of the skills of everyday living, Tim is looking forward to moving into the OneCare service, where he will be able to live independently in his own home, whilst also receiving the specialist nursing care he requires.

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Service user engagement Goals & outcomes


Exemplar develop OneCare services jointly with local funders – sometimes with specific service users already in mind, or to meet future needs. We buy, adapt and fully refurbish properties close to our nurse-led care homes, and where demand is greatest, develop areas of our existing homes to create OneCare apartments which are accessed separately from the main home.

To speak to our specialist team about the OneCare service within Exemplar care homes:
    Call: 01709 565 777     Email the referrals team     Submit an enquiry form