Working with families

At Exemplar, we encourage everyone to be involved in giving those we look after the best possible quality of life. Friends, family and loved ones are welcome to visit at any time and be involved in care planning and reviews.

All our homes operate an Open Door policy – our Home Managers, nursing and care staff are always there for questions, comments and suggestions. In addition, our homes hold regular relative meetings so people can have their say in a more formal setting.

Listening to loved ones is very important to Exemplar. We regularly ask for feedback and encourage people to take part in our annual satisfaction survey.

Friends, families and loved ones are welcome to enjoy meals with their loved ones and attend our regular social activities – garden parties, BBQs and lots more.