Referral journey

Exemplar is a provider of choice and works closely with referring commissioners, local authorities and other organisations.

To ensure individuals are placed into a service most appropriate to their needs we have developed a robust and simple referral process.

Exemplar’s transparent referral journey allows an individual’s progress through each stage of their care to be tracked, every step of the way. Working with individuals, families, funders and clinicians; we agree goals and timescales, including the anticipated length of stay and plans for discharge.

Our approach reduces re-admissions to acute settings, facilitates faster returns to lower-cost community living and brings an end to the cycle of failed placements. Our cost-per-care pricing approach sets out in detail the nursing, care, therapies and support which will allow service users to reach their goals.

Watch below for a guide through Exemplar’s referral journey – 


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Referral process OneCare service


To speak to our specialist referrals team:
    Call: 01709 565 777     Email the referrals team     Submit an enquiry form