What is Quality?


Quality means different things to different people, so what does it mean to us?

Here at Exemplar, we pride ourselves on the quality of our service, our staff, our facilities and the care that we deliver. Our aim is simple to Enhance Lives.

To keep our standards high we:

·               Independently monitor our services

·               Ask those who use our service what they think and track customer satisfaction

·               Share and implement best practice

·               Maintain and monitor our compliance with all external regulatory bodies.

·               Most of all, we keep learning


 Our commitment to providing a high standard of care means we have a dedicated team of staff who monitor our provision of care. They lead our quality agenda review and research care methods and find new ways for us improve.

We enjoy life, and we strive to make life enjoyable for everyone who interacts with our service. The quality of the care we provide and support we give helps us do this.