Our quality is reflected in the ratings our homes achieve and the endorsements we enjoy from health professionals.
Committed to excellence
Quality is ingrained in the culture of our business. It’s reflected in the endorsements we receive from across the industry, not to mention the ratings from the Care Quality Commission. In fact, 96.5% of Exemplar Health Care homes are currently rated ‘Good’ or better by the CQC – that’s compared to just 54% average for similar providers.
But being truly committed to excellence means never being content and always striving for better ways of supporting the people in our care. That’s why we continually invest in the learning and development of our people, ensuring they’re trusted and empowered to continually improve standards of care.
Exemplar Health Care’s Quality Assurance Framework (EQA) has been designed to reinforce our deeply-held commitment to excellent quality care. It promotes the concept of listening and learning from the people we support, and placing their ideas and experiences at the very heart of our approach.