Scotia Heights Care Home, Stoke On Trent

Address Scotia Road
Stoke on Trent
ST6 4HA
Telephone 01782 829100
Email scotia@exemplarhc.com
Services Neuro-disability, Brain injury & stroke, Mental ill-health, Complex dementia, Physical disability

Welcome to Scotia Heights

We build our care and activity plans around an individual, supporting and encouraging them to be happy and fulfilled. A specialist 60-bed care home for adults with complex needs, we provide a warm and welcoming environment.

 

 

Our home

Service users live in six 10-bed units, each with a dining room, lounges, and an adapted sensory bathroom. Bedrooms are decorated to suit people’s individual tastes - we want everyone to feel comfortable in their own space.

A sensory room is accessible to all, where senses can be developed and individuals can relax through the use of music and lighting. We also have a sensory garden, with enough space for summer BBQ's and other events. The garden includes a patio area for relaxing, socialising and raised beds for gardening.

 

Life at Scotia Heights

The activities team at Scotia Heights encourage service users to work together in creating fun and meaningful activities. As well as group activities, staff facilitate in individual hobbies and interests.

 

 

Day trips to the zoo, the Motor Museum, shopping trips and retail therapy are all popular. We celebrate seasonal and cultural events, with service users enjoying themed events and festivities throughout the year.

Our open door policy means friends and family are welcome to visit at any time and be involved in care planning and reviews. In addition, we hold relative meetings every three months. We encourage everyone to be involved in giving those we look after the best possible quality of life. A dedicated visitors room with a double bed and ensuite shower room is available for overnight stays.

“Cannot be improved as it is already good” – Service User

“From our experience we are more than satisfied with my son’s care at Scotia Heights. Although my son is unable to do anything for himself, the help, love and support by everyone who comes in contact with his care means we can’t thank them all enough.” – Relative

“From our experience we are more than satisfied with my sons care at Scotia heights.” – Relative

Interim home manager, Steven King – sking@exemplarhc.com

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