Specialist Nursing Care: A Guide for Families

15 August 2019

Exemplar family brochure

It can be a very emotional and stressful time when you or a family member decides to move into a care home. Often this is totally new territory and the decisions required can feel daunting and overwhelming.

These emotions are totally understandable. We hope this guide will help to make the process a little easier and provide you with the information you need to make an informed decision.

About Exemplar Complex Needs Care Homes

Our care homes provide highly specialist nursing care for adults with complex needs. This could include people with neuro-disabilities, brain and spinal injuries, stroke, mental ill-health, complex dementia, autism and learning disabilities

When you choose an Exemplar home, you’re choosing one of the leading providers of specialist nursing care in the UK. Our mission, to make every day better for everyone we care for, sits at the heart of everything we do. We enhance the lives of our residents, families and care home teams by providing everyone with the opportunity to develop, grow and reach their potential – irrespective of health or ability.

What is involved when choosing a complex needs care home?

Firstly, you will need to establish what type of care you or your loved one requires. If you are considering an Exemplar home, it’s likely that this will be highly specialised nursing care to meet specific needs. 

  • Funding 

In the UK, most people pay something towards the care they receive. However, people with ongoing significant health needs, which are complex or particularly severe, may be eligible to have their care paid for through a scheme called NHS continuing healthcare. Find out more about funding by reading our brochure.

  • Choosing a home

If it is agreed that a care home is the best option, you should be provided with a choice of homes that have the suitable experience and specialist teams to offer the correct support and care to meet your or your loved one’s needs. Even if you are granted financial assistance, you do not have to choose the care home that is suggested.

  • Try a home out

To make sure you are completely happy with your choice, Exemplar homes offer a trial stay for up to two nights plus five additional visits to your chosen care home so you can get a real feel for what daily life would be like in the home.

Exemplar’s OneCare Services

At Exemplar, we understand a care home environment may not be the right fit for some individuals living with complex needs. For this reason, we have developed a range of OneCare services, which are specially adapted houses and flats in the local community, in close proximity to our care homes. This means we can support individuals with complex needs in a less formal and enabling environment but with the continued support of a professional team that is close by.

Respite Care 

You may also consider respite care for yourself or a loved one for many reasons and ss with every care package, our respite care is built around the requirements of each individual who will be assessed to ensure we can meet all their needs including social activities and interests. 

Why choose Exemplar Health Care?

Our purpose-built, welcoming homes offer a caring and supportive environment where the needs and aspirations of each individual are central to our approach to care. At Exemplar, the person, not their illness or condition, is our priority. This person-centred approach means that we really listen to our residents, finding out what they want and need and involve them in every decision about their life. We ensure all the right support and services are in place from specialist nursing care, observation, nutrition and medication to occupational therapy and physical therapy. 

  • Warm, kind and caring staff

Exemplar is committed to constantly improving the quality of care we provide and invest in our people and training to ensure our services always reflect best practice.Our dedicated and highly skilled teams are passionate about what they do and we continue to develop our people both personally and professionally throughout their career to enable them to deliver outstanding personally tailored care. 

  • A commitment to quality and excellence 

We are proud of our services and our commitment to quality is recognised and reflected in the ratings we receive from external bodies including the Care Quality Commission (CQC), the independent regulator of adult health and social care services in England; health and social care professionals and support organisations; and of course families, friends and residents. 

  • Working in partnership 

To ensure we can provide the right level of care and support for everyone living with us, our multi-disciplinary team of nurses, physiotherapists, occupational therapists and speech and language therapists work closely with consultants, GP’s, specialist nurses, psychiatrists, psychologists and mental health teams in the community. In addition, we recognise and value the significant role that family and friends play in the recovery and well-being of residents and encourage them to visit their loved ones and be involved in their care planning as much as possible.

  • Truly person-centred care 

All of our homes offer specialist nursing care for adults with complex needs. We deliver truly person-centred care, working collaboratively with individuals to understand their unique needs and personal goals. We develop individual care plans to help each person achieve their desired outcomes including independent living where this is possible.

To find out more information then please read our brochure below or feel free to get in touch with one of our expert and friendly team members who will be happy to answer any questions you may have. 

Download the brochure