Caring for complex conditions

Exemplar Health Care supports adults living with complex and high acuity care needs arising from a range of complex conditions, illnesses and disabilities. 

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Male service user and colleague sat chatting

People who receive complex care, sometimes also referred to as long-term or continuing care, typically have substantial and ongoing healthcare needs as a result of chronic illness, disabilities or following hospital treatment. When someone needs complex medical care, most people believe the only place this can be provided is in a hospital.

At Exemplar Health Care, we care for some of the most complex and acute individuals, who would often be in a hospital setting if not placed with us, enabling them to stay in the community and reducing hospital and secure facility admission.

With experience of collaborating with Clinical Commissioning Groups (CCGs), Social Workers and NHS Continuing Healthcare Teams on a regular basis, our specialist care homes have become well regarded for NHS-funded care packages.

Complex care assessments

Funding for health care services outside of a hospital setting is called NHS Continuing Healthcare and is arranged through regional CCGs, who are also responsible for assessing eligibility for funded services.

To be eligible for NHS Continuing Healthcare funding for complex care, an individual needs to be assessed as their primary need bring health related.

For those who aren’t eligible for NHS Continuing Healthcare funding, families can seek funding through their local authority.

At Exemplar Health Care, our locally-based nursing teams can reply quickly and efficiently to enquiring health care professionals, and deliver service user assessments and care package quotations in a timely manner.

As well as a needs assessment, our Clinical Assessors carry out a ‘community fit’ assessment as part of the referral process, to ensure that we are right for the individual and that the individual is right for us.

Person-centred care for complex conditions

Our nurse-led, in-house teams are trained and experienced to support adults living with complex and high acuity needs as a result of a range of conditions, illnesses and disabilities, including:

Our teams are also highly trained, and our homes are adequately equipped, to safely care for people with tracheostomies and other complex respiratory requirements, PEG feeding, hickman/central line management and complex behaviours of concern.

Click on the headings below to find out more about our care for complex conditions.