Holiday to Cyprus

Earlier this year, Parkside service user Ian requested a review of Exemplar’s service user holiday policy. Wanting to make sure he was entitled to a holiday, Ian has recently returned from a sunny trip to Cyrprus, along with Parkside colleagues Charmaine and Suzanne.

As a regular attendee at Exemplar’s Service User Council Meetings, Ian picked up that every holiday and weekend away is planned differently across our homes. Ian wanted to make sure that every service user, whatever their needs, has the opportunity to enjoy a holiday.

Ian’s proposal – one holiday policy for all homes – launched in summer after Ian’s suggestions were taken to the Board of Directors. A full review of the Service User Holiday Policy took place to ensure the importance of holidays is appreciated across all our homes, as well as setting out how they should be planned.

Now, all Exemplar homes have one policy for holidays which enables, where possible, all residents to go on holiday as they choose. This policy covers all the information for staff, service users and families – to ensure all service users have the same rights when it comes to their holiday.

For more information on the Service User Holiday Policy, Parkside, or Exemplar Health Care, contact the marketing team at