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Exemplar Health Care’s West Yorkshire home Ravensdale has been rated as Good by the Care Quality Commission (CQC) – and has been highlighted for its commitment to respecting individual living preferences, high quality staff training and an overall well-led service.
The CQC praised Ravensdale for their caring and well-trained staff, commitment to respecting people’s dignity and privacy, ensuring the right care is in place and that staff were well trained and maintained good medical and care knowledge. Ravensdale, in Whinmoor in Leeds, is home to 20 people and specialises in providing care to those living with neuro-disability, brain injury and stroke, mental ill-health, Huntington’s disease and complex physical disabilities.
Refer a service user or find out more from our helpful team by emailing email@example.com or calling 01709 565 777. As well as commending the home for their commitment to meeting people’s care and social needs, the CQC praised the hard work and dedication displayed by the team. Home Manager, Lynda Holden said: “I am so proud of the whole team at Ravensdale for creating such a warm and kind environment for people to live and work in. The CQC acknowledged how well we work together to always provide the best care possible for our service users. We ensure that everyone can make informed choices, live their lives to the full, have full say in their lives and form positive relationships with our staff. The CQC recognised our commitment to service users and hard work we put in to run a well-led service – a fantastic endorsement for every single person at Ravensdale.”
Ravensdale, in Whinmoor in Leeds, is home to 20 people and specialises in providing care to those living with neuro-disability, brain injury and stroke, mental ill-health, Huntington’s disease and complex physical disabilities.
The CQC noted that family members commented on how well their views were taken on-board. A family member was quoted: “Everyone is lovely, my relative is treated very well.”
The West Yorkshire service was also praised for their commitment to ensure people felt safe in their home and had full control of their lives. One person said: “I feel I have a voice and am listened to.”