Excellence in social care from Exemplar

Following the recent Great British Care Awards final, Exemplar Health Care’s very own Sophia Feurtado is still celebrating her success. Having previously been nominated for the Dignity in Care Award, and winning on a regional level – Sophia was named national winner of the award on Friday night.

In just a few short months, Sophia has transformed the lives of those we provide care for in her role as Service User Engagement Manager, and made a huge contribution to the way the Exemplar group views dignity. Innovations of Sophia’s include the introduction of a Service User Council, which gives our service users a direct, decision-making ability across the group; an overhaul of service user engagement, visiting individual homes and driving the importance of engagement across all conditions; as well as welcome schemes for new service users.The Dignity in Care Award is awarded to the individual who demonstrates the significance of maximising service user independence and choice, whilst respecting, maintaining and promoting dignity – at all times.

“I couldn’t believe it when I found out I had won the Dignity in Care Award for Yorkshire and The Humber, so when I found out I had been nominated at a National level amazed me. Receiving the award at the Great British Care Awards on Friday was amazing; to know the work I am doing and Exemplar are doing for service users is being recognised, just shows the importance of dignity and why we need to keep going. Individuals in our care still deserve to be treated as just that – individuals. That is what I do, that is what I care about.” said Sophia.Presenting the award was none other than Radio 2’s Jeremey Vine, who shared the importance of continuing dignity across the health care sector – something Sophia is obviously already on top of.

At Exemplar, our people make every day better with their commitment to their roles and those in our care, as well as their diligence and kindness.

Congratulations to Sophia on achieving excellence in social care.