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Rotherham-based care home, Greenside Court, was recently rated ‘Good’ in all areas by the CQC. Following an unannounced inspection in October 2017, the specialist nurse-led care home is revelling the new rating.
Providing care and support to those living with neuro-disabilities including Huntington’s disease, mental ill-health, early-onset dementia, brain injury and stroke, staff and service users at the home are proud of the home’s continued Good rating.
Speaking to service users at the home, the CQC were told how safe, happy and at home everyone feels; family members said “The staff have worked so hard to help us through this difficult time. They offered such compassion and care towards our whole family.”
Two ten-bed units at Greenside are well equipped to support service users and families; specialist teams work closely with service users to rehabilitate, develop and maintain independence and life skills. Bringing together NHS specialists, neurologists, psychologists, GPs and other experts at quarterly in-house Huntington’s disease clinics, Greenside Court avoids changes in routine for service users and the frustration of long hospital waiting times. This also helps families form relationships with consultants, in a relaxed environment with the time for open discussions. Home Manager, Kim Payne, was delighted with the outcome, saying “At Greenside, we work so hard to ensure our service users feel at home in their own home. Following the person-centred approach, everything we do here revolves around our service users, their development and outcomes. The rating from the CQC just shows how hard we work as a family.”
Staff and service user engagement is important across all Exemplar Health Care homes. By ensuring staff interact with each and every service user in a way they can understand leads to good outcomes. Working towards agreed goals and outcomes, we can ensure everyone is working together to achieve the same goals, so we can make every day better.
Greenside Court encourages service users to join in activities both in and out the home, work towards their goals and provides everyone with the ability to live a fuller, more independent life.
To read the CQC Summary Report in more detail, click here.
“All the managers and staff are approachable. There is nothing that they will not do for you.” – CQC report October 2017
Placements are currently available at Greenside Court – to make an enquiry or find out more about making a referral, please contact the referrals team on 01709 565 777 or email firstname.lastname@example.org.