Operational Quality Improvement Manager - East and West Midlands
Position: Operational Quality Improvement Manager - East and West Midlands (candidates must live within this geographical area to be considered)
Location: Covering the Midlands which includes Birmingham and Tipton, Ripley, Sutton in Ashfield and surrounding areas.
Contract type: Permanent - full time
We are a rapidly expanding healthcare company with our support services based in Rotherham, South Yorkshire. Our mission at Exemplar is to make every day better for the people who live and work in our homes. Our community-based homes and OneCare services provide person-centred care and rehabilitation that focuses on maximizing independence, building everyday living skills and empowering people to live as fulfilled lives as possible. We currently have 42 Care Homes and have an exciting growth plan to open 8 more by the end of the financial year, with further plans for growth over the next 5 years.
We are looking for a highly organised individual who thrives in a fast-paced environment to support our Operations team. Every health care system is built on a complex network of care processes and pathways. The overall objective for the Operational Quality Improvement Managers is to act in a proactive manner to support services to provide and improve the highest stand of care via a systematic, coordinated and coaching approach and for these standards to be sustained.
You will be responsible in supporting the Clinical Director to deliver the Exemplar Quality Strategy: these themes include
- Clinical Excellence
- Sustainable outstanding quality
- Digital Transformation
- Service User Voice
We are looking for a team player who thrives in a high pressured and fast paced environment with the ability to multitask and prioritise their workload. You must be a registered nurse, ideally with a nursing degree with evidence of further professional development in relation to care, management or quality. With a pragmatic approach with a strong solving and analytical skills and ability to apply these in complex and challenging situations.
Our Values: Fun, Integrity, Responsiveness, Success and Teamwork will be part of your DNA. You will have the ability to morph to suit the business’ needs, working within the policy, or thinking creatively outside of the box when required. You are a colleague, a mentor, a manager, a confidant and will become an integral part of the Exemplar family. The role is covering a patch of homes in the North West of England so the person will need to live geographically in that area of the country.
What We Offer
Be part of growth, gain exposure to the wider business. Join a business with values and ethics supporting a critical service that positively impacts on society. One of the great things about joining Exemplar Health Care is our rewards package. We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive annual salary dependent on qualifications and experience (£52,000 per annum dependent upon experience)
- Contributory pension scheme
- 27 days annual leave plus bank holidays
- Full access to Exemplar’s MyFIRST Rewards discounts scheme powered by Reward Gateway
- Employee Assistance Program – 24-hour counselling helpline
- Private Medical and Life Assurance
- The opportunity to develop within an established team
Yarningdale is a specialist care home in Condor, Ripley that supports 20 adults living with complex mental and physical health needs.
The home has two ten-bed units, Robin and Wren, which gives it a homely and welcoming feel. You’ll usually work on one of our units so you can get to know the people you support and develop the clinical skills to support their complex needs.
We’re proud to be the only complex care home in Derbyshire, bringing this much needed service for local people.
Meet our colleagues
Phil works as a Health Care Assistant at our Dearnevale care home . This is his first care job following a 14 year career in the Royal Air Force. Despite not having any experience in care, the induction, support and training prepared him well for the role. Phil loves how rewarding it is to help people in a career in care.
About Exemplar Health Care
Exemplar Health Care is a leading provider of specialist nursing care for adults living with complex and high acuity needs.
Our mission is to make ‘every day better’ for the people we support and our colleagues.
We’re proud of the culture that we’ve created at Exemplar Health Care, which is underpinned by our vision, mission and values.
Learning and career development
Our sector-leading learning and development opportunities give you the skills and support to excel in your role and take your career to the next level.
- Welcome induction and role specific induction
- Care Certificate for new care colleagues
- Exemplar Positive Behaviour Support (EPBS) training
- Role specific apprenticeships, diplomas and qualifications
- ABC of Caring programme for Health Care Assistants
- Leadership and management development programmes
Rewards and benefits
Our care homes live and breathe because of the incredible colleagues who work in them.
Our rewards and benefits are just some of the ways we like to say thank you.
- Paid DBS check
- Lifestyle and retail discounts
- Employee Assistance Programme
- Access wages early via fastP.A.Y.E
- Company Shop membership
- Paid NMC membership for Registered Nurses
Our values underpin everything that we do and ensure that we continue to make every day better for our people.
We look for these values in everyone who works with us.