Deputy Home Manager

Scotia Heights, Stoke-on-Trent

PositionDeputy Home Manager 
Care home: Scotia Heights 
Location: Stoke-on-Trent, ST6 4HA
Contract type: Full Time, 40 hours a week, Monday to Friday 
Care home CQC rating: Rated ‘Good’ by CQC


This is an exciting opportunity to work for a forward-thinking and growing provider. Join us as our new Deputy Home Manager at Scotia Heights care home in Stoke On Trent.

Scotia Heights is a leading care service for adults living with complex mental health needs, dementianeuro-disabilities and physical disabilities.

This role offers you the opportunity to really make a difference to people’s lives.

We have innovative digital systems to support you in all aspects of running your home, so you can spend less time doing paperwork and more time with your team and the people you support

For Managers wishing to develop and grow, our training is second to none. We have a range of in-house leadership and management development programmes to support your career development.


About Exemplar Health Care 

Scotia Heights is part of Exemplar Health Care, a leading provider of nursing care for adults living with complex and high acuity needs. 

We support adults living with complex mental health needs, dementianeuro-disabilities and physical disabilities.

Scotia Heights is rated 'Good; by the CQC.

As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.


About the role
As the Deputy Manager you will be responsible for supporting the Manager with the operational excellent of care in the home and leading the clinical team to ensure the provision of a high quality service and managing the service if the manager is off. Scotia Heights has 60 large bedrooms, each with an en-suite, across six units. We support adults living with complex mental health needsdementianeuro-disabilities and physical disabilities. 

You will support the manager and the clinical team to be the provide of choice with customers and be highly rated with the Care Quality Commission. The largest part of your role is to provide clinical oversight in the home and hold clinical accountability for the delivery of safe and effective care. You will be involved in safe recruitment, EQA systems, action planning, clinical governance, safeguarding, support with assessing new referrals and working effectively with the MDT members, CHC, CCG's, NHS trusts and local authority commissioners. 

You will work 40 hours a week and the hours will predominately be worked Monday to Friday but there is an expectation that on occasion you will work weekend shifts to have oversight of the weekend team for the home and to do quality checks. On-call is also shared between the management team at Scotia Heights, which you would be part of.


About you

Above all, you’re someone who identifies with our Exemplar Health Care values of fun, integrity, responsiveness, success and teamwork.

You must also have a first-level nursing registration with a valid Nursing and Midwifery Council (NMC) PIN. 

As this is a leadership role, you should have a minimum of three years management experience, ideally in a complex care setting. The role is also ideal for an experienced Deputy Manager looking for the next step in their career. 

  • At least 2 years experience working as a nurse.
  • Outstanding communication skills.
  • Can do and driven attitude; you are a leader who likes to lead by example with high-quality care at your core value

You’re also someone with:

  • At least 2 years experience working as a nurse
  • a thorough understanding of nursing care best practice, sector specific and employer legislation and governance frameworks  
  • great communication skills, able to build relationships with local commissioners and professionals 
  • the ability to inspire, lead and manage a team 
  • excellent time management skills, able to manage conflicting priorities and meet deadlines 
  • an excellent range of clinical, business, digital and operational skills.
  • can do and driven attitude; you are a leader who likes to lead by example with high-quality care at your core value.


What we offer

We offer great rewards and perks including: 

  • excellent supervision, peer support, learning opportunities and career prospects 
  • retail and lifestyle reward discounts
  • excellent bonus scheme upon meeting KPIs 
  • excellent pension plan 
  • Bupa health care cover
  • electric car salary sacrifice scheme
  • paid NMC membership
  • paid access to the RCNi Learning platform
  • 24/7 counselling and support
  • Blue Light Card eligibility.


How to apply

Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’.

For an informal chat about joining us, please contact or call 07949530204 

Please note, this role is not eligible for sponsorship. Candidates without an existing visa or right to work in the UK are unlikely to be suitable for the post. 


Colleague stories

“There are many career opportunities at Exemplar Health Care and the support that I’ve received has been amazing. Everyone at Exemplar Health Care is committed to not only our residents, but each other. I am proud to be part of the Exemplar family.”

Nurse – Exemplar Health Care

Read our stories

Rewarding your dedication

Whether it’s RCNi membership or NMC PIN payment for Nurses, or lifestyle and retail discounts for everyone, we’re always thinking about new ways of saying ‘thank you’ for being part of our team.


Lifestyle and retail discounts - all colleagues can access great savings and monthly discounts on high street shops, restaurants, pubs and holidays, as well as 2-for-1 cinema tickets.


Employee Assistance Programme - all colleagues can access 24/7 counselling and support through our wellbeing partner, Care First.


Pension plan - after 3 months, you’ll be auto-enrolled into our pension scheme with NOW pensions, where you’ll have up to 5% of your earnings (depending on your salary) put into the pension and we’ll contribute an additional 3%.

DBS check

Paid DBS check - we’ll pay for all new starters to have a DBS check, so you don’t need to cover the cost.


Referral bonus - if you recommend a friend for a care role with us, you’ll both receive £150, and you can refer as many people as you like.


Career development opportunities - there are lots of opportunities to develop your skills and progress in your career at Exemplar Health Care, if you wish. Find out more.