Administrator

Brook View, Liverpool

Administrator
Care Home: Brook View
Location: Liverpool, L9 7JU
Hours: Full Time
Salary: Competitive

If you are an exceptionally caring person you will want to work in our exceptional new home! You will soon see that we are not a standard nursing home but a bespoke person centred care home and our staffing level reflects that we are able to go the extra mile every day.

Our home provides care for up to 32 younger adults with a range of complex needs including neuro-disabilities and mental health conditions. We expect nurse health Care assistant ratio to be 1 nurse and 5 or 6 healthcare assistants to 10 residents, dependent on the individual need of the person in our care. 

Typically, you’ll be involved in:
  • Assist the Office Manager maintain accurate and complete financial records of the Home in line with Company policies using computer and manual system
  • Provide administrative/secretarial support for all activities of the home including take and transcribe minutes of meetings.
  • Establish and maintain filing systems and ensure accurate and speedy recovery of data and records.
  • Distribute received company information as required
  • Establish and maintain quality records.
  • Keep business diaries, organise appointments and make travel arrangements.
  • Secure service user and company property and premises.
  • Answer the telephone, respond to enquiries from Service Users and Visitors at Reception, and Re-direct enquiries where appropriate.
  • Order Staff uniforms and maintain stationary supplies keeping  accurate records accordingly
  • Produce any letters required by home management
  • Maintain a professional environment at all time including reception area and promote high standards throughout the home
  • Timely archiving of records
About your experience 
  • In order to be effective in this role, you’ll need to have great communication skills – both written and verbal – and be able to liaise with people at all levels, including staff, visitors and service users.
  • A good working knowledge of Microsoft Office packages including Outlook, Word and Excel is required.
  • We expect that you’ll have had some previous administration/secretarial experience previously, and if you’ve worked in a care/nursing home environment that would be beneficial but it’s not essential.
  • You’ll need to be able to produce work to a high standard, with minimal errors, so an eye for detail and accuracy is an absolute must, as is an ability to work to tight deadlines.
  • Ideally looking for someone who has previous experience in an office manager role.
Benefits:
  • 5.6 weeks holiday.
  • Exemplar rewards – retail discounts and vouchers.
  • Pension plan.
  • Free car parking.
  • Outstanding career progression.
  • Comprehensive 4 day induction program.
  • Opportunity to progress and complete NVQ qualifications.
Exemplar Values

Our Values express what it is like to work in our organisation and our colleagues should make these a part of everything we do:

  • Fun
  • Integrity
  • Responsive
  • Success
  • Teamwork
 
Please read attached job description and person specification for further information on the role and if you meet the required criteria please apply now.
Patients playing with water pistols

Colleague stories

“There are many career opportunities at Exemplar Health Care and the support that I’ve received has been amazing. Everyone at Exemplar Health Care is committed to not only our residents, but each other. I am proud to be part of the Exemplar family.”

Nurse – Exemplar Health Care

Read our stories

Rewarding your dedication

Whether it’s RCNi membership or NMC Pin payment for nurses, or lifestyle and retail discounts for everyone, we’re always thinking about new ways of saying ‘thank you’ for being part of our team.

Lifestyle and retail discounts

Lifestyle and retail discounts - all colleagues can access great savings and monthly discounts on high street shops, restaurants, pubs and holidays, as well as 2-for-1 cinema tickets.

Employee Assistance Programme

Employee Assistance Programme - all colleagues can access 24/7 counselling and support through our wellbeing partner, Care First.

Pension Plan

Pension plan – after 3 months, you’ll be auto-enrolled into our pension scheme with NOW pensions, where you’ll have up to 5% of your earnings (depending on your salary) put into the pension and we’ll contribute an additional 3%.

Paid DBS Check

Paid DBS check – we’ll pay for all new starters to have a DBS check, so you don’t need to cover the cost.

Referral Bonus

Referral bonus – if you recommend a friend for a care role with us, you’ll both receive £150, and you can refer as many people as you like.

Free RCNi membership

Career development opportunities - there are lots of opportunities to develop your skills and progress in your career at Exemplar Health Care, if you wish. Find out more.

Pro-rated for part-time colleagues and subject to qualifying conditions.

Click here to download your refer-a-friend claim form and view terms and conditions.