Parkside, Tipton

Parkside, Tipton: DY4 9HJ
Salary: £20,000 per annum

About the Home

"I think all the staff do a great job, they have a lot of patience.  I admire them and think they are marvellous" - that’s what a relative told us in a recent survey.  That’s a great thing to hear about the team at Parkside, a 20 bed home which offers care to young adults with complex mental health needs including Huntington’s disease and neurological disorders. 

Working as an Administrator, your job will be different every day.  There are many tasks that you will need to complete in order to assist the management team, to ensure that the home runs smoothly. 

Typically, you’ll be involved in:

  • Providing a clerical and secretarial service for all activities of the home, including promotions
  • Taking minutes of meetings (including investigation and disciplinary meetings)
  • Handling sales enquiries
  • Maintaining staff records and carrying out pre-employment checks
  • Collating staff working hours to ensure that staff are paid correctly
  • Controlling petty cash, including balancing spend and requesting top ups
  • Processing invoices on a weekly basis, checking supplier statements and raising queries as necessary
  • Sending out sales invoices to local authorities
  • Maintaining resident’s monies
  • Meeting and greeting visitors to the home
  • Answering the telephone and re-directing calls as appropriate

In order to be effective in this role, you’ll need to have great communication skills – both written and verbal – and be able to liaise with people at all levels, including staff, visitors and service users.

A good working knowledge of Microsoft Office packages including Outlook, Word and Excel is required.

We expect that you’ll have had some previous administration/secretarial experience previously, and if you’ve worked in a care/nursing home environment, that would be beneficial but it’s not essential.

You’ll need to be able to produce work to a high standard, with minimal errors, so an eye for detail and accuracy is an absolute must, as is an ability to work to tight deadlines. 


  • 5.6 weeks holiday.
  • Exemplar rewards – retail discounts and vouchers.
  • Employee assistance program – 24 hour helpline.
  • Pension plan.
  • Free car parking.
  • Free uniform.
  • Outstanding career progression.
  • Comprehensive 3 day induction program.
  • Opportunity to progress and complete NVQ qualifications.
  • Refer a friend scheme – Up to £1,500

Exemplar Values
Our Values express what it is like to work in our organisation and our colleagues should make these a part of everything we do:

  • Fun
  • Integrity
  • Responsive
  • Success
  • Teamwork
Patients playing with water pistols

Colleague Stories

“Every day I learn something new from my colleagues and service users which inspires me to be a better practitioner and a better person.”

Alexandra Ferone, Acting Clinical Nurse Manager

Read our stories

Rewarding your dedication

Whether it’s RCNi membership or NMC Pin payment for nurses, or lifestyle and retail discounts for everyone, we’re always thinking about new ways of saying ‘thank you’ for being part of our team.

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*Pro-rated for part-time colleagues and subject to qualifying conditions.

Click here to download your refer-a-friend claim form and view terms and conditions.