Who we are

Exemplar Health Care is a leading provider of specialist nursing care for adults living with complex care needs. 

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Female care worker sat with female service user

Exemplar Health Care is a leading provider of specialist nursing care for adults living with a range of complex and high acuity needs.

We support people living with neuro-disabilities, brain injuries, spinal injuries, stroke, mental ill-health, physical disabilities, learning disabilities and/or autism and complex dementia, in our complex needs care homes across England.

Our mission and vision

Exemplar Health Care’s mission is to make every day better for the people we support and our colleagues.

Our vision is that adults living with complex needs can access outstanding specialist care and support, in a community-based home that’s close to their family and friends, and that’s focused on their personal goals and outcomes.

Our mission, vision and values

Our care

Our community-based homes and OneCare services provide person-centred care and rehabilitation that focuses on maximising independence, building everyday living skills and empowering people to live as fulfilled lives as possible.

We support people on their journey from being in hospital or living in a secure setting to community-based living, as well as offering longer-term support for people living with degenerative or life-limiting illnesses.

Our care

Our homes

We have over 30 homes across Yorkshire, the Midlands, North East and North West that provide a welcoming and supportive environment where people can feel at home, continue to do the things that they enjoy, and remain closer to family, friends and loved ones.

Most of our homes have between 20-30 residents, and are designed into 10-bedded units, which promotes small group living. We’ve found that this approach provides a welcoming and supportive environment, which is more responsive to people’s needs.

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Our OneCare services

Alongside many of our homes, we have OneCare services which offer a step-in and step-out service for adults living with complex and high acuity needs. The services are a mix of single and shared occupancy houses and flats that are nearby to our complex needs care homes. This means that people can access specialist nursing care and clinical intervention from a known Care Team, in a more independent living environment.

They’re the perfect home for people who want to develop their everyday living skills as part of their journey from residential nursing care to community-based living, or for those who require complex nursing care and are moving from their own home or independent living, but who aren’t quite ready to move into a nursing home.

OneCare pathway

Our service users

Our homes support people of all ages, including younger adults - over half of our service users are aged between 46-65 and the average age of our service users is 56 years of age.

We listen to our service users and involve them in decisions that impact their life and the running of our homes. Residents can become a Service User Ambassador and take part in our Service User Council, as well as having regular opportunities to get involved and feedback.

Service user engagement