The Exemplar journey

From referral to discharge

Exemplar is a provider of choice and works closely with referring commissioners, local authorities and other organisations. To ensure individuals are placed into a service most appropriate to their needs we have developed a robust and simple referral process.

Exemplar's transparent referral process allows an individual's progress through each stage of their care to be tracked, every step of the way. Working with individuals, families, funders and clinicians, we agree goals and timescales, including the anticipated length of stay and plans for discharge.

Exemplar’s approach reduces re-admissions to acute settings, facilitates faster returns to lower-cost community living and brings an end to the cycle of failed placements. Our cost-per-care pricing approach sets out in detail the nursing, care, therapies and support which will allow service users to reach their goals.

Click below to explore the Exemplar journey...




On receipt of a referral from a funder, an Exemplar clinician takes an initial patient history and a review of needs.



We carry out a pre-admission assessment, consulting with service users, families, social workers, clinicians and therapists involved in a person’s care. Then, we work together to agree and understand treatment objectives and goals.



We review the community fit with the preferred home, exploring alternatives if required. Then, we share our formal assessment report and costings with funders.

On admission, we work with service users, families and funders to agree goals and timescales in a detailed personalised Care Plan. This includes a person’s care needs, their routine, interests and likes and dislikes.

Six weeks after admission, we work together to review the Care Plan. This ensures the timescales, goals and interventions set out in the plan are on track to result in the desired outcomes.

Every six months, we carry out further assessments to measure a person’s progress against outcomes. Where required, we’ll consult with funders to revisit costs.

On receipt of a referral from a funder, an Exemplar clinician takes an initial patient history and a review of needs.
We carry out a pre-admission assessment, consulting with service users, families, social workers, clinicians and therapists involved in a person’s care. Then, we work together to agree and understand treatment objectives and goals.
We review the community fit with the preferred home, exploring alternatives if required. Then, we share our formal assessment report and costings with funders.